User manual POLYCOM HDX 2.6.1.3 RELEASE NOTES 11-2010

[. . . ] Release Notes Polycom® HDX® Systems, Version 2. 6. 1. 3 Polycom announces the latest release of Polycom® HDX® hardware and software. This document provides the latest information about the Polycom HDX systems and version 2. 6. 1. 3 software. For more information about using the features described in this document, refer to the product documentation available at www. polycom. com/videodocumentation. When making a connection from a web browser to configure the HDX system, always enter the address of the HDX system in one of the following formats: https://hostname or https://10. 11. 12. 13. Using the HTTPS protocol ensures that the configuration of all login credentials (such as user names and passwords) are transmitted using an encrypted channel. [. . . ] Doing so may result in some anomalous behavior such as audio coming out both the conference phone and Polycom HDX system. To restore normal operation, hang up the call. Volume changes made during the setup wizard are lost when the system restarts. If more than three endpoints are connected to a Polycom HDX system hosting a multipoint call, and one of the endpoints plays audio content, and that endpoint is not the last endpoint connected to the call, audio may be garbled. Occasionally a Polycom HDX 9001 system will experience distorted audio when the following sequence of events occurs: 1. The Polycom HDX 9001 system places a POTS call. The Polycom HDX 9001 system places a video call to an endpoint that supports stereo. The Polycom HDX 9001 system places a video call to an endpoint that does not support stereo. Workaround None VIDEO-71505 2. 5. 0. 1 None VIDEO-84517 2. 6. 1 Ensure that the endpoint playing audio content connects to the call last. VIDEO-84718 2. 6. 1 Do one of the following: · · Place the call again. Place video calls to endpoints that support mono only. Place the call to endpoints that support stereo. · Automatic Provisioning VIDEO-80706 2. 6 The Polycom HDX Gateway Country Code value is not provisioned when the Polycom CMA Administrator has created a scheduled provisioning profile with a value for the Gateway Country code. Update the Gateway Country Code value manually on the Polycom HDX system via the local system interface or web interface. 50 Polycom, Inc. Release Notes Polycom HDX Systems, 2. 6. 1. 3 Category Automatic Provisioning Issue ID VIDEO-67861 Found in Release 2. 5 Description If the Polycom HDX system is not connected to the IP network at startup, it may not check for provisioning changes until the next scheduled polling interval. If Polycom HDX systems operating with automatic provisioning are unable to reach the presence service for an extended period of time (for example, due to a server problem or network outage), they will not reregister to the server once it becomes available. Occasionally, when a Polycom HDX system is configured for dynamic management mode with a CMA server, the Polycom HDX system is not provisioned with the correct user name based on the provisioned User ID. Polycom HDX systems operating with automatic provisioning check for software updates at an interval specified by the administrator. If an update is required, Polycom HDX 4000 systems perform the update even if they are currently being used as PC displays. Polycom HDX systems sold in Russia do not operate with automatic provisioning. When a Polycom HDX system in dynamic management mode is configured with a static IP address, presence information will not be displayed correctly. To resolve this issue, configure the Polycom HDX system for DHCP. Workaround To make the system check for provisioning changes immediately, restart the system. If this occurs, restart the system. VIDEO-71385 2. 5. 0. 1 VIDEO-82959 2. 6. 1 None VIDEO-71305 2. 5. 0. 1 None VIDEO-71440 2. 5. 0. 1 None VIDEO-76674 2. 5. 0. 6 Do not use CMA to dynamically manage a Polycom HDX system located behind the VBP-ST Access proxy. Polycom, Inc. 51 Release Notes Polycom HDX Systems, 2. 6. 1. 3 Category Automatic Provisioning Issue ID VIDEO-81291 Found in Release 2. 5. 0. 5 Description Occasionally, when a Polycom HDX system is being managed by Polycom CMA in dynamic management mode, the Polycom HDX system will not indicate that the Presence Server is down on the System Status screen when an invalid password is entered via the provisioning page on the web interface (the Provisioning Server will show a red down arrow). Restarting the Polycom HDX system results in the Presence Service status displaying the correct status. Meeting passwords are not supported in SIP calls. Calls dialed using analog voice lines will not roll over to other call types if the call is busy or otherwise fails. Do not mix unrestricted (speeds that are a multiple of 64 kbps) and restricted (multiple of 56 kbps) participants in an internal multipoint conference. Workaround None Calling VIDEO-78158 2. 6 Use H. 323 for calls that require meeting passwords. [. . . ] Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www. openssl. org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, 114 Polycom, Inc. Release Notes Polycom HDX Systems, 2. 6. 1. 3 WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. This product includes cryptographic software written by Eric Young (eay@cryptsoft. com). This product includes software written by Tim Hudson (tjh@cryptsoft. com). Original SSLeay License Copyright (C) 1995-1998 Eric Young (eay@cryptsoft. com) All rights reserved. [. . . ]