User manual POLYCOM PATHNAVIGATOR SUPPLEMENTARY GUIDE

[. . . ] The applications reviewed in this paper are grouped in the following order: Scheduling, Reservations, and Conference Management Polycom ReadiManagerTM LX100, Network Aware SchedulerTM ­ Polycom Conference Suite module WebCommanderTM, MGCTM Personal Scheduler, and MGC Manager Monitoring, Management, and Directory Services Polycom ReadiManager LX100, Video Network Management ­ Polycom Conference Suite Module Global Management SystemTM H. 323 Gatekeeper Polycom PathNavigatorTM These management applications are focused on one of the following areas: 1) the video network, 2) the MGC, or 3) the endpoints. Polycom ReadiManager LX100 is both a multivendor scheduling tool and Polycom centric endpoint management tool. Polycom ConferenceSuite and Polycom PathNavigator are video network-centric tools enabling them to be used in multivendor environments. WebCommander, MGC Personal Scheduler, and MGC Manager are MGC-centric tools providing indepth management and monitoring capabilities on the MGC. [. . . ] It also enables videoconferences between two endpoints without any bridge involved. · Have a mix of manufacturers' equipment and want one application to schedule all video network equipment ­ Scheduling applications from endpoint manufacturers are only focused on their own endpoints. However in the case of Polycom's Network Aware Scheduler the endpoints from major manufacturers can be scheduled to dial each other or be called from a bridge. · Want problems with equipment tied to trouble tickets to ensure fast resolutions ­ If a problem occurs on a device, a report can be made against that device in the trouble ticket system. That way any current or future conference creators can be made aware of these issues and appropriate action can be taken. · Need full CDR for point-to-point and multipoint calls for easy billing ­ Although a number of Polycom products include CDR data, only the Network Aware Scheduler CDR can contain all IP and ISDN calls made from/to endpoints and through bridges. · Need catered meals automatically tied into their conferences for convenient food delivery ­ Many organizations require food services to be brought in for particular scheduled conferences. Network Aware Scheduler provides a very flexible catering application completely integrated into the conference scheduler. 2 WebCommander, MGC Personal Scheduler, and MGC Manager WebCommander, MGC Personal Scheduler, and MGC Manager are considered MGC-centric applications meaning they focus on detailed MGC reservations and management of conferences. WebCommander is composed of three modules (available as separate applications): 1) WebCommander Director (focused on "in-meeting" controls), 2) WebCommander Scheduler (focused on MGC conference reservations), and 3) MGC personal Scheduler (focused on MGC reservations through Outlook). WebCommander Professional is a bundle of all three modules. WebCommander Modules are required for organizations that: · Need Unified ("calling card" audio/video) or Audio-only conferences set up on the MGC from either Outlook or a web interface ­ When bridge calls need to be scheduled for audio or audio/video calls, only WebCommander can accomplish this today. The MGC Personal Scheduler adds an Outlook interface to the scheduling of the MGC in this situation. · Need to utilize "personalized" MGC Virtual Meeting Rooms that enable ad-hoc conferences (with preconfigured settings via templates) ­ Users can setup predefined conferences, but leave them inactive until they are needed at a moment's notice. · Need Real-time Conference Information (MGC resources) shared among other MGC centric tools ­ There are a number of detailed statistics and settings that are only available through WebCommander and MGC Manager * today. Note: WebCommander Scheduler and Director are browser-based applications, while MGC Personal Scheduler uses Outlook to reserve MGC-based conferences. * MGC Manager is an administrative application built into every MGC. 3 Video Network Management ­ Polycom Conference Suite Management Module Video Network Management is a multi-vendor management and monitoring application. The management module in Polycom Conference Suite is available separately and operates independently of the other Polycom Conference Suite modules. The Room Control module is also available separately, but does require the Video Network Management module. Video Network Management is required for organizations that: · Have a multi-vendor video network and need to remotely manage and monitor the entire network ­ While Global Management System is focused on Polycom equipment only, Video Network Management supports multi-vendors for monitoring and management. [. . . ] · Want the simplicity of Polycom OneDialTM and Conference-on-Demand ­ Users can simply dial other video devices using simple telephone extensions just like using a telephone. They can also easily create multipoint conferences from their video endpoint without having to know how to schedule a bridge. · Require User-based Bandwidth Policies with Full Network Topology Logic for IP video ­ PathNavigator fully understands the complex network topology of the enterprise network and controls users' bandwidth usage across all LAN and WAN segments. · Need to provide to users automatic call routing and least cost routing of IP or ISDN calls ­ When a user places a call, Polycom PathNavigator will automatically switch to ISDN if the IP connection is unavailable. [. . . ]