User manual POLYCOM SOUNDPOINT IP 430

[. . . ] Administrator's Guide SoundPoint®/SoundStation® IP SIP Version 2. 0 August 2006 Copyright © 2006 Polycom, Inc. Specifications subject to change without notice. Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www. polycom. com Part Number: 1725-11530-200 Rev A1 Copyright © 2006 Polycom, Inc. All rights reserved. Administrator's Guide - SoundPoint® IP / SoundStation® IP Table of Contents Table of Contents 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] · For more information, refer to 4. 6. 1. 24 Feature <feature/> on page 144. Configuration file: phone1. cfg Enable this feature per registration. · For more information, refer to 4. 6. 2. 1 Registration <reg/> on page 149. Local Web Server (if enabled) Local Phone User Interface None. None. 3. 6. 4 ACD agent available / unavailable The phone supports ACD (Automatic Call Distribution) agent available and unavailable. This feature depends on support from a SIP server. Configuration file: sip. cfg Central (boot server) Turn this feature on or off. · For more information, refer to 4. 6. 1. 24 Feature <feature/> on page 144. Configuration file: phone1. cfg Enable this feature per registration. · For more information, refer to 4. 6. 2. 1 Registration <reg/> on page 149. Local Web Server (if enabled) Local Phone User Interface None. None. 3. 6. 5 Server Redundancy The phone can be configured with multiple SIP servers, one primary and one or more backup. The phone will switch to a backup server when the current primary server fails. Backup server configuration can be static or can use advanced DNS methods. In 68 Copyright © 2006 Polycom, Inc. Administrator's Guide - SoundPoint® IP / SoundStation® IP Features the case of static server lists, when a server registration fails, registration will be attempted on another server. If the phone is not registered to the first server in the list when registration fails, it will start by trying to register to the first server. When making a new call, if the INVITE fails, the other servers in the list will be tried one by one for routing signaling until the last server is tried. Definition of signaling failure (registration or start of call): · If TCP is used: The signaling fails if the connection fails or the Send fails. · If UDP is used: The signaling fails if ICMP is detected or if the signal times out. If the signaling has been attempted through all servers in the list and this is the last server then the signaling fails after the complete UDP timeout defined in RFC 3261. If it is not the last server in the list, the maximum number of retries using the configurable retry timeout is used. For more information, refer to 4. 6. 1. 1. 2 Server <server/> on page 85 and 4. 6. 2. 1 Registration <reg/> on page 149. 3. 6. 5. 1 DNS SIP Server Name Resolution If a DNS name is given for a proxy/registrar address, the IP address(es) associated with that name will be discovered as specified in RFC 3263 - Locating SIP Servers. If a port is given, the only lookup will be an A record. If no port is given, NAPTR and SRV records will be tried, before falling back on A records if NAPTR and SRV records return no results. If no port is given, and none is found through DNS, 5060 will be used. Refer to http://www. ietf. org/rfc/rfc3263. txt for an example. Note Failure to resolve a DNS name is treated as signalling failure that will cause a fail over. 3. 6. 6 Microsoft® Office Live Communications Server 2005 Integration SoundPoint® IP phones can used with Microsoft® Office Live Communications Server 2005 and Microsoft® Office Communicator to help improve business efficiencies and increase productivity and to share ideas and information immediately with business contacts. Copyright © 2006 Polycom, Inc. 69 Administrator's Guide - SoundPoint® IP / SoundStation® IP Features Note Any contacts added through the SoundPoint® IP phone's buddy list will appear in as a contact in Microsoft® Office Communicator and Windows® Messenger. Important Do not use this feature with Busy Lamp Field feature (refer to 3. 1. 24 Busy Lamp Field on page 47). Configuration file: sip. cfg Specify that support for Microsoft® Office Live Communications Server 2005 is enabled. [. . . ] Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. [. . . ]