User manual POLYCOM SOUNDPOINT IP500

[. . . ] Administrator Guide SoundPoint®/SoundStation® IP SIP Version 1. 4. x 17 November 2004 Copyright © 2004 Polycom, Inc. Specifications subject to change without notice. Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www. polycom. com Part Number: 1725-11518-140 Rev A Copyright © 2004 Polycom, Inc. All rights reserved. Administrator Guide - SoundPoint® IP / SoundStation® IP Table of Contents Table of Contents 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] The dictionary files are downloaded from the boot server whenever the language is changed or at boot time when a language other than the internal US English language has been configured. If the dictionary files are inaccessible, the language will revert to the internal language. Within a Unicode range, some characters may not be supported due to their infrequent usage. Copyright © 2004 Polycom, Inc. 47 Administrator Guide - SoundPoint® IP / SoundStation® IP Features Note Currently, the multilingual feature is only available in the application. At this time, the bootROM application is English only. Central (boot server) Configuration file: ipmid. cfg Specify the boot-up language and the selection of language choices to be made available to the user. For more information, see: · 4. 6. 1. 1. 1 Multilingual <multilingual/> on page 66, and · 4. 6. 1. 1. 1. 1 Adding New Languages on page 67. Web Server (if enabled) Local Local Phone User Interface None. The user can select the preferred language under the Settings menu. Changes are saved to local flash and backed up to <Ethernet address>-phone. cfg on the boot server. Changes will permanently override global settings unless deleted via the Reset User Settings menu selection. 3. 5. 2 Downloadable Fonts New fonts can be loaded onto the phone. For more information, see 4. 6. 1. 12 Fonts <font/> on page 94. 3. 5. 3 Synthesized Call Progress Tones In order to emulate the familiar and efficient audible call progress feedback generated by the PSTN and traditional PBX equipment, call progress tones are synthesized dur- 48 Copyright © 2004 Polycom, Inc. Administrator Guide - SoundPoint® IP / SoundStation® IP Features ing the life cycle of a call. These call progress tones are easily configurable for compatibility with worldwide telephony standards or local preferences. Configuration file: ipmid. cfg Specify the basic tone frequencies, levels, and basic repetitive cadences. · For more information, see 4. 6. 1. 3. 2 Chord Sets <chord_sets/> on page 71 and 4. 6. 1. 1. 3 Call Progress Tones <callProgTones> on page 68. Central (boot server) Specify downloaded sampled audio files for advanced call progress tones. · For more information, see 4. 6. 1. 4 Sampled Audio for Sound Effects <sampled_audio/> on page 72. Specify patterns. For more information, see: · 4. 6. 1. 5. 1 Patterns <patterns/> on page 74, and · 4. 6. 1. 5. 1. 1 Call Progress Patterns on page 75. Web Server (if enabled) Local Phone User Interface None. None. Local 3. 6 Advanced Server Features 3. 6. 1 Voicemail Integration The phone is compatible with voicemail servers. The subscribe contact and callback mode can be configured per user/registration on the phone. The phone can be configured with a SIP URL to be called automatically by the phone when the user elects to retrieve messages. Voicemail access can be configured to be via a single key press if only one registration has voicemail set up and the phone has a dedicated function key for this purpose (for example the Messages key on the IP 500 and IP 600). A message- Copyright © 2004 Polycom, Inc. 49 Administrator Guide - SoundPoint® IP / SoundStation® IP Features waiting signal from a voicemail server will trigger the message-waiting indicator to flash. Configuration file: ipmid. cfg For one-touch voicemail access, enable the "one-touch voicemail" user preference. · Configuration file: phone1. cfg For more information, see 4. 6. 1. 2 User Preferences <user_preferences/> on page 69. Central (boot server) For one-touch voicemail access, choose to bypass instant messages to remove the step of selecting between instant messages and voicemail after pressing the Messages key on the IP 500 and IP 600 (instant messages are still accessible from the Main Menu). On a per-registration basis, specify a subscribe contact for solicited NOTIFY applications, a callback mode (self callback or another contact), and the contact to call when the user accesses voicemail. · For more information, see 4. 6. 3. 5 Messaging <msg/> on page 128. Web Server (if enabled) For one-touch voicemail access, enable the "one-touch voicemail" user preference and choose to bypass instant messages to remove the step of selecting between instant messages and voicemail after pressing the Messages key on the IP 500 and IP 600 (instant messages are still accessible from the Main Menu). [. . . ] See 3. 6. 1 Voicemail Integration on page 49. Instant Messages will still be accessible from the Main Menu. 128 Copyright © 2004 Polycom, Inc. Administrator Guide - SoundPoint® IP / SoundStation® IP Optimization 4. 6. 3. 5. 1 Message Waiting Indicator <mwi/> In the following table, x is the registration number. IP 300: x=1-2; IP 500: x=1-3; IP 600: x=1-6; IP 4000: x=1. Attribute msg. mwi. x. subscribe Permitted Values ASCII encoded string containing digits (the user part of a SIP URL) or a string that constitutes a valid SIP URL (6416 or 6416@polycom. com) contact or registration or disabled Default Null Interpretation If non-Null, the phone will send a SUBSCRIBE request to this contact after boot-up. msg. mwi. x. callBackMode "registration" for x = 1, "disabled" for others If set to "contact", a call will be placed to the contact specified in the callback attribute when the user invokes message retrieval. If set to "registration", a call will be placed using this registration to the contact registered (the phone will call itself). [. . . ]