User manual QUANTUM DLT4700

[. . . ] DLTTM4000/DLTTM4500/DLTTM4700 Cartridge Tape Subsystem Product Manual DLTTM4000/DLTTM4500/DLTTM4700 Cartridge Tape Subsystem Product Manual March 10, 1996 81-60043-01 Quantum reserves the right to make changes and improvements to its products, without incurring any obligation to incorporate such changes or improvements in units previously sold or shipped. You can request Quantum publications from your Quantum Sales Representative, or order them directly from Quantum. Publication Number: 81-60043-01 SERVICE CENTERS Quantum Service Center 715 Sycamore Avenue Milpitas, California 95035 Phone (408) 894-4000 Fax: (408) 894-3218 Quantum Asia-Pacific Pte. 50 Tagore Lane #b1-04 Singapore, 2678 Phone: (65) 450-9333 Fax (65) 452-2544 DLTtapeTM is a trademark of Quantum Corporation. [. . . ] It is indicated when the Loader Fault indicator is on. · 6. 6. 1 DLT4700 Magazine Fault Cases A magazine fault can occur during any of the following cases: 1. A cartridge has been removed from the magazine incorrectly. A cartridge was manually unloaded from the drive. A cartridge that was loaded into a drive by the loader was manually unloaded and put back into the magazine. A cartridge was manually inserted into the drive. _________________________ NOTE ____________________________ This can only occur if the loader has been opened in service mode. This cannot occur under normal operation. ___________________________________________________________ When these conditions are present, the Magazine Fault indicator turns on, indicating a situation that can be corrected by the operator. Eject is also on to inform you that this is the only function available at this time. 6-6 DLT4000/DLT4500/DLT4700 Cartridge Tape Subsystem Troubleshooting Guide for the DLT4500/DLT4700 Mini-Library 6. 6. 1. 1 Detecting Cases 1, 2, and 3 The user can tell these cases have occurred when the Magazine Fault indicator and slot indicators 0 and 5 are on. _________________________ CAUTION _________________________ Never remove a cartridge from the magazine by moving the metal tab in front of the cartridge. This is the main source of magazine faults. ___________________________________________________________ To clear a magazine fault caused by cases 1, 2, and 3: 1. 2. If . . . Press the Eject button to open the receiver. Remove the magazine and check for a metal tab over an open slot. This is the slot from which the cartridge was removed. Then . . . A metal tab is found over an open slot 1. Reinsert the missing cartridge properly by pushing it in until it snaps into place. If no cartridge is needed in this slot, push one into the slot and then remove it according to normal procedure (Chapter 5). This step is critical to avoid more magazine faults. The cartridge loaded into the drive was manually reinserted into the magazine. To clear this, simply close the receiver. No metal tab is covering an empty slot DLT4000/DLT4500/DLT4700 Cartridge Tape Subsystem 6-7 Troubleshooting Guide for the DLT4500/DLT4700 Mini-Library 6. 6. 1. 2 Detecting Case 4 The user can tell this case occurred when the Magazine Fault indicator and slot indicators 0 and 6 are on. This is the only time slot indicators 0 and 6 are on for a magazine fault. Only service personnel can resolve this condition by doing the following: 1. Press the Eject button to open the receiver. [. . . ] The most important information is the error code. The more common ones are listed in Table D-2. A full listing is not given here because most are not meaningful without a detailed knowledge of the firmware design. Analysis of the other informtion saved in an EEROM Bugcheck log entry also requires in-dpth internal firmware knowledge to interpret and attempt to determine if the cause was external (e. g. [. . . ]