User manual SABINE SWM7000 APPLICATION AND TROUBLESHOOTING GUIDE

[. . . ] SWM7000 2. 4 GHz Wireless Microphone System Application and Troubleshooting Guide Table of Contents 1. Dropouts RF Interference Sound Quality Sabine Remote Computer Control Battery Charging System Receiver Transmitter Sabine Remote Software Upgrading your receiver firmware and remote control software Digital Audio Dip Switches Contacting Customer Service ******************************************************************** 1. Wireless microphone systems are vulnerable to dropouts, (momentary loss of audio) and it is often difficult to pinpoint the exact cause of the problem. Dropouts can be caused by improper antenna positioning, defective antenna cabling, a problem with the transmitter, a problem with the receiver, a problem with the sound system. [. . . ] If the system still sounds bad, your problem is downstream of the receiver. Try bypassing your EQ first, then the compressor, etc. If the problem is definitely with the SMW7000, bypass all functions to identify the cause. Bypass the FBX, set the compressor ratio to 1:1, set the de-esser to 0, set the mic model to NONE, set the output level to -10dB, or simply load the System Default program. If the system sounds better, first try resetting the FBX. Then add the other functions in one at a time until you find the function that is out of adjustment. The default PAD setting on the transmitter may be too high for loud programs or very hot belt-pack mics. This will cause clipping and distortion. If so, open the case, press select until the pad blinks and use the down arrow to set a deeper pad setting. Pad settings range from 0 (no pad) to -40 dB (recommended for high-output mics such as the Voice Technologies SVT70 series available from Sabine). Two mics on the same channel If you turn on a mic and it screeches and sounds grossly distorted, there is probably another mic on that some channel within 100 meters. Turn off the other mic or change channels. RF is Strong But There Is No Audio Output 3. 5. 1. If there is no output with several transmitters, the problem is mostly with the receiver. If your receiver is showing audio input in the LCD window, check your output level on the front panel. Current versions of the receiver show the maximum output level as +00 and mute as -00. In any case, we recommend you set your output to -10dB for most applications and adjust the trim tab on the mixer as needed. If your handheld transmitter does not show any audio bars, unscrew the mic head, and inspect the four pogo pins. If the system still does not sound good with all of the functions turned off, call Sabine at 386 418 2000. 8 of 13 4. Upgrade your software if you have problems connecting. Each receiver can be controlled by Sabine Remote software on a PC computer, even if it is not an ND series. Connecting more than a receiver to a network You can control of up to 35 ND-series receivers with a single computer. [. . . ] Use the Wizard to upgrade Sabine Remote computer control software. Any receivers with serial numbers below 12000 will only upgrade the DSP processor. Contact Sabine for specifics. 12 of 13 9. 3. After upgrading older receivers, the LCD display sometimes shows strange characters. [. . . ]