User manual SAMSUNG HX-M750UAB

[. . . ] Take care not to drop and tip the product while carrying the External Hard Drive. If you make an impact on the External Hard Drive, it may cause bad sectors on the disk. Bad sectors can cause various and potentially read/write errors. Humidity If you use the product in places exposed to humidity, it may danger of electric shock. In addition, prolonged exposure to moisture can corrode various parts and components. M2 Portable Series External Hard Drive 3 User Manual Magnetic objects can cause various types of damage to the External Hard Drive, including data damage. [. . . ] If the drive is not being recognized, try plugging it into a different USB port. FAQ Q1. - USB 2. 0 You will experience slow file transfer speeds if your computer does not support USB 2. 0 or if you do not connect M2 Portable Series External Hard Drive to a USB 2. 0 port. Try connecting M2 Portable Series External Hard Drive to a different port or, if your computer does not support USB 2. 0, purchase a separate USB 2. 0 port. To use the M2 Portable 3. 0 model at its Maximum speed, you need a PC or a Host Card that supports USB 3. 0 interface and USB 3. 0 Cable. - USB 3. 0 Q2. The actual storage capacity of M2 Portable Series External Hard Drive is different than the capacity shown on the packaging. Type of file system used for the drive, partitioning arrangement, type of operating system, and various other factors can affect the actual storage capacity displayed by your computer. (1MB=1, 000, 000bytes and 1GB=1, 000, 000, 000bytes. I connected my M2 Portable Series External Hard Drive, and the computer seems to recognize it, but the drive won't show up under Windows Explorer. M2 Portable Series External Hard Drive is by default formatted to NTFS and will work normally when you connect it to your computer. However, if the partition has been erased or the file system has been changed to a one that's not recognized by Windows, the drive will not appear under Windows Explorer. Try formatting the drive to FAT32 or NTFS. (Caution : Formatting will erase all data stored in the drive. ) Q4. I am using Windows XP and cannot format the drive to FAT32. Windows operating systems that followed Windows NT have limited FAT32 formatting to 32GB. Therefore, if you wish to format your M2 Portable Series External Hard Drive to FAT32, you will need to download a format utility from our website. (Caution : Formatting will erase all data stored in the drive. We recommend that you back up your data before proceeding. ) Q5. If you boot up your system with M2 Portable Series External Hard Drive connected to the computer, it's possible that your system's BIOS is attempting to boot from the External Hard Drive. Change the BIOS booting sequence or disconnect the External Hard Drive from the system and then try booting again. Q6. I am using a Mac, and I can't copy files. If the drive has been formatted to NTFS, data stored in the drive can only be read by Mac systems. To use the drive on MAC OS X operating systems, use Samsung NTFS 3G Driver or reformat your drive Samsung NTFS 3G driver : (Refer to the 12 page) Reformat : (Refer to the 18 page) M2 Portable Series External Hard Drive 17 User Manual Appendix WARNING ­ PARTITIONING AND FORMATTING YOUR DRIVE WILL PERMANENTLY ERASE ALL THE FILES ON THE DRIVE. DO NOT ATTEMPT TO DO THIS UNLESS ALL OF YOUR FILES HAVE BEEN BACKED UP AND CHECKED FOR RELIABILITY AND READABILITY. Partitioning and Changing File System Type It's possible to partition your M2 Portable Series External Hard Drive and change the file system type. Reformat to FAT32 Reformat to NTFS Reformat in Macintosh Reformat to FAT32 - Use Samsung Format Utility to format your M2 Portable Series External Hard Drive to FAT32. (Samsung Format Utility is a Windows application and is available for downloaded from Samsung's online Customer Support page. ) Reformat to NTFS Following describes formatting to NTFS in Windows XP: - Connect M2 Portable Series External Hard Drive to the computer. - Click "Start" from the lower left corner of your screen. - Right-click "My Computer" and then select "Manage. " - From the "Computer Management" tool, select "Disk Management. " - Right-click the drive you wish to format and then select "Delete Partition. " - Once drive partition has been deleted, right-click the drive you wish to format and then select "New Partition" as shown in the diagram below. [. . . ] Remember to write the RMA number on the out side of box, or the shipment will be refused and returned to you at freight collect. Samsung, or an authorized Samsung service center, will replace your product with a functionally equivalent product. Samsung will not return your original drive and data recovery is not included. It is highly recommended that you backup your data. [. . . ]