User manual SEAGATE ST380013AS

[. . . ] Serial ATA connectors are keyed to ensure correct orientation. The easiest way to install your drive To successfully install and obtain the maximum capacity from the drive, use DiscWizard 2003 disc drive installation software utility. This utility is available exclusively from Seagate. You can download this free disc drive installation software from our web site at www. seagate. com/support or run the program directly from your web browser. In either case, you should run DiscWizard before you install your drive. [. . . ] If your system still doesn't recognize your new drive, see the troubleshooting section on the back of this sheet. Some older systems may see the drive and classify it as a SCSI device if you are using a Serial ATA host adapter. This is normal even though this is not a SCSI disc drive. This does not affect drive performance or capacity. Note. If these tips do not answer your question or solve the problem, contact your dealer or visit http://seatools. seagate. com to download SeaTools disc diagnostics software and more troubleshooting advice. Seagate support services For online information about Seagate products, visit www. seagate. com or e-mail your disc questions to DiscSupport@Seagate. com. If you need help installing your drive, consult your dealer first. If you need additional help, call a Seagate technical support specialist. Before calling, note your system configuration and drive model number. Africa Australia Austria Belgium Denmark France Germany Hong Kong India Indonesia Ireland Italy Malaysia Middle East Netherlands +31-20-316-7222 1800-14-7201 0 800-20 12 90 0 800-74 876 80 88 12 66 0 800-90 90 52 0 800-182 6831 800-90-0474 1-600-33-1104 001-803-1-003-2165 1 800-55 21 22 800-790695 1-800-80-2335 +31-20-316-7222 0 800-732-4283 New Zealand Norway Poland Spain Sweden Switzerland Singapore Taiwan Thailand Turkey United Kingdom USA/Canada/ Latin America Other European countries 0800-443988 800-113 91 00 800-311 12 38 900-98 31 24 0 207 90 073 0 800-83 84 11 800-1101-150 +886-2-2514-2237 001-800-11-0032165 00 800-31 92 91 40 0 800-783 5177 1-800 SEAGATE or +1-405-936-1234 +31-20-316-7222 Microsoft Operating System Installation Instructions For detailed information about installing a Microsoft operating system on your new Seagate drive, refer to the Microsoft Knowledgebase Article references below. To locate an article, go to http://support. microsoft. com and enter the article number in any search box on the Microsoft web site. For example, to view the Knowledgebase article for installing Windows XP on your new Seagate drive: 1. Enter 313348 in the Microsoft web site's search box. The article is displayed on your screen. Microsoft Knowledgebase Article Numbers 313348 308209 See also: 175761 255867 See also: 166172 Warranty. To determine the warranty status of your Seagate disc drive, contact your place of purchase or visit our web site at www. seagate. com for more information. Run SeaTools to diagnose your drive before requesting a return authorization. In addition, please verify that your drive is defective by following the troubleshooting checklist in this guide. Seagate offers comprehensive customer support for all Seagate drives worldwide. Seagate customer service centers are the only facilities authorized to service Seagate drives. Drive return procedures vary depending on geographical location and are subject to current international trade regulations. Seagate assumes no responsibility for data lost during shipping or service. Shipping drive in an unapproved container voids the warranty. [. . . ] Scandisk is a utility located on your Windows startup diskette that scans the drive for defects. If defects are detected, this may be an indication of a problem. Verify that your system is Serial ATA compatible. You need either a Serial ATA 1. 0-compatible motherboard connector or Serial ATA host adapter to use this drive. © 2003 Seagate Technology LLC. [. . . ]