User manual SHARP DOS_HOSPITALITY OPERATION MANUAL

[. . . ] Product duplication may be necessary Use Multiple Products 2. 3. 4. Products must only be linked to ONE List Top Level Trading Screen is limited to One Screen (i. e. Lists are limited to One Page of a Maximum of 30 items Page 2 cannot be used Only 4 Methods of Payment are used on the Waitermate Payment types 1, 2, 3, & 4 on the POS Only Two lines of text from the Button Text should be used Maximum Recommended Products is 500 Control Characters should not be used No Split Tables can Accessed 5. 6. If less than 4 are needed on the Waitermate set nothing in types 2, 3, 4 on the POS and only 1 will appear 7. 8. 10. Text for PLU's and on Screens should not contain control characters. [. . . ] Copy the Waitermate Installation file WAITMnn. EXE into a New folder on the PC and Execute it, then connect the PC to the POS using the APLD cable and enter WMFLASH of WMHDD on the PC and follow the On-Screen Instructions. After completion re-start the POS and follow the Instructions below. 2. Programming 1. To set the Waitermate Control POS it is only necessary to enable it in C:\RINCS. CFG as follows :- [GCNET] REM V4********************WAITERMATE PROGRAMMING START****************** REM ============PORT SETTING============ REM To set the Port that the Waitermate Base Station is connected to REM remove the REM line below and set n= Com Port Number REM WAITERMATE=n REM ======WAITERMATE PRINT STATION====== REM REM REM REM To set which POS Terminal to send Waitermate Receipts and Bills remove the REM statement below and set n= POS Terminal Number and x= to the Waitermate Number (e. g To set Waitermate 1 to print at POS Terminal 3 WMPRINT1=3) REM WMPRINTx=n REM *********************WAITERMATE PROGRAMMING END********************* The two settings are :Waitermate=n Where n is the Serial port that the Waitermate Home Base is connected (N. B This should be Port 1 or 2) WMPRINTx=n Where x is the Waitermate Number and n is the POS Terminal Number that sets the Receipt/Bill printer that will be used to print from the Waitermate set in x. This is to enable different Waitermates to print at different machines, e. g if WMPRINT2=4 was set, Waitermate 2 would print on the Receipt/Bill printer that was set on Terminal 4 Till parameters. Then at the control POS in DOS carry out the following EDIT C:\AUTOEXEC. WM when the screen comes up you will see that two settings need setting PONUM=n where n is the port that the Waitermate Home Base A dongle@ is connected and also HBNUM=m where m is the Homebase Number. This can be found on the underside of the Waitermate Home Base Pyramid. The only other set up required is servers. One Server is required for each Waitermate and it is strongly advised that the clerks selected are not available directly on the POS either by Real Key or Push Keys. Waitermate Loading ********IMPORTANT CHECK ******** Before the Waitermate is programmed for the first time check the following 1. Power on the Waitermate, at the bottom of the screen check that the following is seen BIOS 1000. 11 2. If the above is OK touch the screen and check the following is displayed VER 23034S It is important that the A S@ is on the end of the Number If either of the above are not satisfied the Waitermate will not Function. It will need returning to be setup correctly. After setting and checking the above it is now possible to load a Waitermate Terminal. This is done from the Waitermate Control POS. From the Manager Menu select Utilities and then More. . . . If the Waitermate has been correctly set in RINCS. CFG an option will appear A Waitermate Loader@ . The application will be exited and a compiler routine will be seen running on the POS, when this is finished you will be prompted to Switch the POS Off and then ON again using the Power Switch, at this time an AT Keyboard must be plugged into the POS When the POS reboots a menu will be shown with the following options :1. Program Waitermate - this is used to program a New Waitermate unit or if Lists, Keyboards or Product texts have been changed on the POS. Program Waitermate (With Default Calibration) - this is the same as above but it also sets the default Keyboard Calibration on if the Waitermate has had a bad Calibration carried out. The default Calibration settings are sent to the Waitermate. It may be necessary to calibrate the Waitermate after this operation. [. . . ] After Entry the Waitermate will return to the Function Screen Takes the Waitermate back to the Table Entry Screen Allows Orders to be taken on the Logged on table Displays the Order presently on the Table Selected Enter the Payment Screen EXIT ORDERING SHOW ORDER FINALISATION ORDERING If Ordering is selected Screens similar to the POS will displayed, select the items required. To navigate around two keys are available at all times in ordering at the Top Left of the Screen HO BA This key returns the Waitermate to the Top level trading Screen from any point. This Key takes the Waitermate Back One Screen, it is also used at the end of Ordering, if it is pressed at the Top Level Screen The A Send Order@ Screen appears. If Send Order is pressed the order is sent to the POS System. [. . . ]