User manual SMART-CLIP SMARTMOTO

[. . . ] Please specify your SC serial number within the letter and detailed description of what happened. Flash + Backup SM supports the following flash file formats: *. smf, *. shx and *. smb *. smf files are meant to be used when your handset is connected to PC via Smart-Clip (phone > USB cable > Smart-Clip > LPT cable > PC). Choose "Smart-clip USB port" in phone connection window, press "Search" (it will detect your handset), go to the bookmark "Flash", choose your flash file and flash the phone. *. shx files are used for flashing with SmartMoto in PC flash mode. Connect your phone to the PC USB port directly (phone > USB cable > PC). [. . . ] Phone must be connected via Smart-Clip for that and taken into boot mode using *#PWR ON key combination (with standard cable) or using repair cable without keys combination. During Read Flash procedure - flash files will be created in safe mode ensuring quality flashing later. If there is a risk that firmware can't be read safely, SmartMoto will not complete the Read Flash procedure. Warning Do Not flash phones with backup flash files received from other phones in these models: C975, C980, V975, V980, E1000, A1000, V1050 (This does not apply to the backed up language packs) In any case do not overwrite security area with the security file from another handset. Make all Backup/Flash operations with 100% fully charged phone battery SmartMoto compatible flash files specification reflash. smf - meant to be used for upgrade of software. Other words, all downloaded pictures, ringtones, contacts won't be erased from the handset memory. flash_flex - meant to be used for upgrade of software with change of flex (change of basic settings). Some data could be lost from the phone's memory after flashing. full_flash - complete change of firmware including with EEPROM. All added data will be erased from the memory. Unbranding If your phone model is supported and you have an unbranded *. shx flash file or handset with unbranded software, then you can flash your phone (with *. shx file in "PC-flash" mode or by connecting your handset to the PC via SmartClip, making a backup & using SmartMoto "Backup" mode (Restore phone flash)). Don't forget to restore the original security zone (Restore security area) after flashing with backup file if needed. PDS zone problem description Handset does not turn on, gets detected in SmartMoto, full flashing does not help. Possible problems: hardware or software. SmartMoto can not fix any hardware problem. Software: One of few reasons could be corrupted PDS zone. SmartMoto "Repair PDS" section Similar to Flashing, Repair PDS will work only if the handset gets detected by SmartMoto. "Repair PDS" option requires a constant Internet connection with Smart-Clip server. Internet settings must be the same as for Smart-Clip update. Launch SmartMoto 1. 06, select "Smart-Clip USB port" in connection window, press "Search" phone gets detected, open section "Repair" Program will not define a model. It has to be selected manually from the list of models. Please make sure the model is present in the list and select it very carefully. In case if the model is not listed ­ do not perform "Repair PDS" procedure, otherwise it will seriously harm your phone. So, even restore of full original backup will not fix it. [. . . ] Connect it to PC via Smart-Clip, detect your phone in SmartMoto 3. Go to Unlock bookmark, pick your model, press "Remove RSA" button 4. Phone goes into boot mode, reserve copy of security area is created 5. Part of the phone Firmware is reflashed 6. [. . . ]