User manual SONY VAIO VGN-SR29VN

[. . . ] In the manual, the TM or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement. n8N Before Use ENERGY STAR As an ENERGY STAR Partner, Sony has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and office equipment. [. . . ] Sony assumes no liability for any problems and damages arising out of your use of the functions. After you have installed the Infineon TPM Professional Package, you need to set a few TPM passwords on your computer. Without these passwords, you will not be able to restore any TPM-protected data. Be sure to write down the passwords and keep them safe and private from other people. Be sure to make backup copies of the latest emergency recovery archive file, emergency recovery token file, password reset token file, and personal secret file and keep them safe and private from other people before sending your computer for repair. The data stored in the TPM that is embedded on the motherboard may be lost or corrupted during the course of repair. During the course of repair, the TPM will also be replaced if the motherboard needs replacement. In such a case, use the backup copies of the emergency recovery archive file, emergency recovery token file, password reset token file, and personal secret file to restore the TPM configuration. Be sure to make a backup copy of the data stored on the hard disk drive before sending your computer for repair. The hard disk drive may be initialized and returned after the repair work and, in such a case, you will not be able to restore the data on the hard disk drive using the backup copies of the emergency recovery archive file, emergency recovery token file, password reset token file, and personal secret file. Make sure you set up the automatic backup operations after completing the TPM initialization wizard. If the window containing the Run automatic backup now check box is displayed after the setup, select the check box and update the backup files. The restore process using the backup files may fail if you do not set up the automatic backup operations. The maintenance and management of TPM-protected data must be carried out at your own risk. Sony assumes no liability for any defects arising out of your data maintenance and management. n 126 N Customizing Your VAIO Computer Important Notice Do not encrypt the files containing keys to be used for encryption and the folders that include such files. Encrypting the files in the folders containing basic user keys and others, using the Encrypting File System (EFS) will disable you to launch your TPM software and decrypt the encrypted data in the following cases: The TPM software has been installed. The EFS function has been enabled in user initialization process. With the default settings, the files in the folders below cannot be encrypted because they have system attributes. Do not change the system attributes of the files in the folders below. !The following folders are invisible by default. Folders containing basic user keys and others C:\<username>\All Users\Infineon\TPM Software 2. 0\BackupData C:\<username>\All Users\Infineon\TPM Software 2. 0\PlatformKeyData C:\<username>\All Users\Infineon\TPM Software 2. 0\RestoreData (C:\<username>\All Users is a shortcut to C:\ProgramData. ) C:\<username>\<account>\AppData\Roaming\Infineon\TPM Software 2. 0\UserKeyData n 127 N Customizing Your VAIO Computer Do not encrypt any one of the following archive, backup, or token files. There will be no way to restore them if you carelessly encrypt them. Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them. [. . . ] All you need to do is activate your account by clicking on the provided link in the e-mail. You are now ready to create your first case. You can access the e-Support Web Portal from any computer with an active Internet connection. A complete help file is available on the e-Support Web Portal to help you use our e-Support Service. Can I submit questions in my native language? Since you are interacting with our e-Support Team through a portal, which connects you directly to our central database, eSupport will only accept and deal with queries submitted in English, French or German. n 215 N Support Options Can I submit my questions at any time? Yes, you can submit your questions 24/7, but keep in mind that our e-Support Team can only answer your queries from Monday till Friday between 8 am and 6 pm. Is there a cost involved for using e-Support? No, this is a free of charge service offered to all registered VAIO customers. How do I know when the e-Support Team has handled my query/case? As soon as your case has been dealt with by our e-Support Team, you will receive an e-mail, notifying you that your case has been updated. n 216 N Trademarks Trademarks Sony, Battery Checker, Click to Disc, Click to Disc Editor, SonicStage Mastering Studio, VAIO Control Center, VAIO Edit Components, VAIO Media plus, VAIO Movie Story, VAIO MusicBox, VAIO Power Management, VAIO Power Management Viewer, VAIO Update are trademarks or registered trademarks of Sony Corporation. and "Memory Stick, " "Memory Stick Duo, " "MagicGate, " "OpenMG, " "MagicGate Memory Stick, " "Memory Stick PRO, " "Memory Stick PRO-HG, " "Memory Stick Micro, " "M2, " Memory Stick logo, VAIO, and the VAIO logo are trademarks or registered trademarks of Sony Corporation. [. . . ]