User manual SONY VAIO VPC-EJ2L1E TROUBLESHOOTING AND RECOVERY GUIDE

[. . . ] See the help file included with VAIO Care for more information. Recovering your computer To restore your computer back to its original factory condition, follow one of the recovery methods below. Recovering your computer will delete all the data on the built-in storage device. Recovery, Backup and Troubleshooting Guide Recovery is the process of restoring your computer back to its original factory condition. There are two ways to recover your computer: From Recovery Media From the recovery area Why do I have to create Recovery Media? Recovery Media are used to restore your computer back to its original factory condition. [. . . ] To restore files which have been backed up by VAIO Care Rescue, use VAIO Data Restore Tool. section or the on-screen User Guide. Press the ASSIST button while your computer is on to launch VAIO Care and perform necessary operations. Visit the VAIO online support web site. I cannot create Recovery Media Try the suggestions below: 1 2 4 Restart your computer. And then, try to create Recovery Media again. Download and install the latest updates using VAIO Update. Select your operating system and click Next. Back up your files with Rescue Data if you have changed the files after you backed up them using the Windows backup feature. Try other reliable media. Restoring your data using a restore point A restore point enables you to restore your computer system files to the previous state when the restore point was created. Typically, a restore point is created automatically, for example when you install a software driver. However, we recommend that you create the restore point manually on the Control Panel window before installing any software or software drivers on your computer. 5 6 7 Click System Restore. In the Recovery window, click Open System Restore. If the Choose a different restore point option is displayed in the System Restore window, select it and click Next. Click Finish to confirm the restore point. Restart your computer if the window prompts you to restart the computer. I cannot complete the recovery process Disconnect all unnecessary external devices 8 9 from your computer. Try the suggestions below: Check the condition of Recovery Media. If you are using optical discs, check the discs for dirt or damage. If the discs are not clean, clean them and try recovering your computer again. If you cannot recover your computer from the recovery area, restart the computer and recover the computer from the recovery area again, or use Recovery Media. If you cannot recover your computer using the USB flash drive, connect the drive to another USB port on the computer and try recovering the computer again. If the problem persists, visit the VAIO online support web site for further assistance. make sure the computer is plugged into an AC power source. [. . . ] Enter the size of the partition to be created in Enter the amount of space to shrink in MB and click Shrink. Right-click Unallocated and select New Simple Volume. Follow the on-screen instructions. The charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack I cannot remember the power-on password If you have forgotten the power-on password, contact an authorized Sony service/support center. [. . . ]