User manual SONY VAIO VPC-CW1AGX/U

[. . . ] Reproduction in any manner whatsoever without the written permission of Dell Inc. Trademarks used in this text: Dell, the SONY logo, Inspiron, XPS, Dell Precision, Dimension, DellNet, OptiPlex, Latitude, PowerEdge, PowerConnect, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc. ; Intel, Celeron, and Pentium are registered trademarks of Intel Corporation; Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation; EMC is a registered trademark of EMC Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. disclaims any proprietary interest in trademarks and trade names other than its own. Model PP21L December 2005 P/N WD660 Rev. [. . . ] See "Contacting Dell" on page 112. 66 Solving Problems R U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S -- Run the PC-AT Compatible Keyboards tests in the Dell Diagnostics. See "Dell Diagnostics" on page 57. If the tests indicate a defective external keyboard, see "Contacting Dell" on page 112. Unexpected characters D I S A B L E T H E N U M E R I C K E Y P A D -- Press <Num Lk> to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up EN S U R E T H A T T H E A C A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T . The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. TU R N T H E C O M P U T E R O F F -- If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. A program stops responding or crashes repeatedly EN D T H E P R O G R A M -- 1 Press <Crtl><Shift><Esc> simultaneously. 2 Click the Applications tab and select the program that is no longer responding. NOTE: The chkdsk program may run when you restart the computer. Follow the instructions on the screen. C H E C K T H E S O F T W A R E D O C U M E N T A T I O N -- If necessary, uninstall and then reinstall the program. Software usually includes installation instructions in its documentation or on a floppy disk or CD. A program is designed for an earlier Microsoft® Windows® operating system R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D -- The Program Compatibility Wizard configures a program so it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs Accessories, and then click Program Compatibility Wizard. 3 Follow the instructions on the screen. 67 Solving Problems A solid blue screen appears TU R N T H E C O M P U T E R O F F -- If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. EN S U R E T H A T T H E C A R D I S R E C O G N I Z E D B Y W I N D O W S -- Double-click the Safely Remove Hardware icon in the Windows taskbar. Ensure that the card is listed. I F Y O U H A V E P R O B L E M S W I T H A D E L L -P R O V I D E D E X P R E S S C A R D -- Contact Dell. See "Contacting Dell" on page 112. I F Y O U H A V E P R O B L E M S W I T H A N EXPRESS C A R D N O T P R O V I D E D B Y D E L L -- Contact the ExpressCard manufacturer. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E P O W E R L I G H T -- When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode--press the power button to exit standby mode. If the light is off, press the power button to turn on the computer. NOTE: For information on standby mode, see "Power Management Modes" on page 33. Solving Problems 69 C H A R G E T H E B A T T E R Y -- The battery charge may be depleted. 1 Reinstall the battery. 2 Use the AC adapter to connect the computer to an electrical outlet. NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer. C H E C K T H E B A T T E R Y S T A T U S L I G H T -- If the battery status light flashes orange or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet. If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature. If the battery status light rapidly flashes orange, the battery may be defective. [. . . ] virus -- A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts. A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. [. . . ]