User manual SPRINT MOTOROLA ES400S TRAVELING IN AFGHANISTAN

[. . . ] Updating the Motorola ES400S: Tap Start (Windows Icon) > Settings > System > Update Firmware Upon arriving in Afghanistan you will need to power on the device and be sure it's in CDMA First to access voice, texting, and data (web/email) services. Selecting CDMA First: · Tap Start > Settings > Connections > Phone Network Setup · From the Band tab, tap Network type and select CDMA First Casual international roaming rates in Afghanistan are as follows*: Voice Calls: $3. 99/minute for all calls placed and received, regardless of call destination. Texts: Sent: $0. 50/recipient; Received: $0. 05/message Data Rate/Speed: $0. 016/KB GPRS Data Data rates are per kilobyte and are rounded up to the next kilobyte. [. . . ] If you do not know your passcode, you may reset it at sprint. com: 1. Sign in to your account on Sprint. com Sprint Worldwide Traveling Tips > Traveling In Afghanistan *Sprint coverage and rates subject to change at any time without notice; check www. sprint. com/sww for current rates and coverage prior to travel. Select the My Preferences tab found under the Welcome Back message 3. Choose Manage voicemail passcode from I want to menu on the right 4. Enter new passcode, re-enter and click Submit. Voicemail service is available however; you may not receive a voicemail indicator. To check if you have any new messages; Dial "+" Then "1" and your Sprint 10 digit number When voicemail answers, press * (star) and enter the voicemail passcode followed by # (pound). Texting Sending a text while traveling is identical to sending a text from home. Texts can only be sent to international carriers supported by Sprint. For a list of supported carriers select `International Texting From US' from www. sprint. com/international, then select the link for international carriers. - To send a text to a U. S. -based number or to any number within the North American Numbering Plan (NANP)* simply enter the 10-digit number - To send a text to a non-US or non-NANP*-based number, enter 011 then the country code and number Note: Texting does not support + key dialing. Contact numbers stored in the address book with a + must be deleted prior to sending a text to that contact. *North American Numbering Plan (NANP) Countries: Anguilla, Antigua, Bahamas, Barbados, Bermuda, British Virgin Islands, Canada, Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, St. Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos Islands, and U. S. Virgin Islands and Guam Resolving Issues If unable to access voice, texting, and data (web/email) services then your issue may be resolved by following the steps below. Verify the device is not in Airplane mode and ensure the roaming setting is not set to Sprint Only. Note: If data service has not been accessed on the Sprint network with the device then it will not work while roaming. Services must have been utilized on the Sprint network with the device prior to departure for service to work while roaming. [. . . ] Email or Chat from: www. sprint. com/international The Sprint Worldwide representative will need the following information to complete trouble resolutions: Your wireless phone number. The city and country you are traveling in. Contact number (hotel, number of another traveler in your party, etc. ) Sprint Worldwide Traveling Tips > Traveling In Afghanistan Sprint coverage and rates subject to change at any time without notice; check www. sprint. com/sww for current rates and coverage prior to travel. Time available for troubleshooting Amount of time will you be in the destination where trouble is occurring Any error messages that display on your device or that you heard when trying to place a call. [. . . ]