User manual SYMANTEC ALTIRIS REAL-TIME CONSOLE INFRASTRUCTURE 7.0 SP3 V1.0

[. . . ] AltirisTM Real-Time Console Infrastructure from Symantec User Guide Version 7. 0 SP3 AltirisTM Real-Time Console Infrastructure from Symantec User Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Legal Notice Copyright © 2010 Symantec Corporation. Symantec, the Symantec Logo, Altiris, and any Altiris or Symantec trademarks used in the product are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U. S. Other names may be trademarks of their respective owners. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. [. . . ] In the left pane, click System Jobs and Tasks > Real-Time Console Infrastructure > Update Intel AMT Settings. 18 Using Real-Time Console Infrastructure Updating Intel AMT settings 3 Select which Intel AMT features you want to allow. Web user interface You can use this web-based interface for direct remote management and maintenance of Intel AMT devices. When enabled, you can access the Intel AMT management console using the following URL: http://<Intel_AMT_computer_name>:16992 (or port 16993 for Intel AMT computers configured in secure mode). This feature is also known as Serial-over-LAN. It is used to manage an Intel AMT computer remotely by encapsulating keystrokes and character display data in a TCP/IP stream. This feature is also known as IDE-Redirection. It remotely enables, disables, formats, or configures individual floppy or IDE CD drives. It also reloads operating systems and software from remote locations. Task progress window and remote control Redirect to optical/floppy drive or image on a server 4 Define the network settings. Respond to ping Check if you want the Intel AMT device to respond to a ping. Use tagged VLAN If a VLAN is used, set the VLAN ID, which is used to distinguish between different VLANs. Warning: Be careful when configuring the VLAN value. If the value is incorrect, the Intel AMT device is not accessible. 5 6 Click Save changes. For more information, view topics about running and scheduling tasks in the Symantec Management Platform Help. Choose a connection profile that is configured with correct Intel AMT credentials. For more information, view topics about connection profiles in the Symantec Management Platform Help Using Real-Time Console Infrastructure Turning on, off, and restarting computers out of band 19 To unconfigure Intel AMT devices 1 2 3 In the Symantec Management Console, on the Manage menu, click Jobs and Tasks. In the left pane, click System Jobs and Tasks > Real-Time Console Infrastructure > Update Intel AMT Settings. Check Unconfigure Intel AMT and select the unconfiguration method and the Intel AMT mode to set after unconfiguration. Choose from the following options: Partial Removes all Intel AMT settings except for administrative user credentials and PID-PPS pairs. After partial unconfiguration is complete, the Intel AMT client computer starts sending configuration requests to the setup and configuration server (Intel SCS). The computer is not available for management through the Intel AMT interface until it is configured again by Intel SCS. Full Removes all settings from the Intel AMT device. You must initialize, set up, and configure the device again. If you click this option, you can also select a Small Business or Enterprise configuration model to set after unconfiguration is complete. For more information on the Intel AMT initialization, setup, and configuration, see the Out of Band Management Component Implementation Guide. 4 5 Click Save changes. For more information, view topics about running and scheduling tasks in the Symantec Management Platform Help. Choose a connection profile that is configured with correct Intel AMT credentials. For more information, view topics about connection profiles in the Symantec Management Platform Help Turning on, off, and restarting computers out of band You can manage the power state of client computers remotely using WMI, Intel AMT, ASF, and DASH technologies. [. . . ] Intel AMT functionality does not require a software agent to be installed on the client computer. The Symantec Management Platform service that communicates with the Altiris Agent and the CMDB to provide management, security, and administrative functionality. It processes events, facilitates communications with managed Intel AMT (Intel Active Management Technology) Notification Server 28 Glossary computers, and coordinates the work of the other Symantec Management Platform services. out-of-band management A type of remote computer management. It lets IT administrators connect to a computer's management controller when the computer is turned off, in sleep or hibernate modes, or otherwise unresponsive through the operating system. [. . . ]