User manual US ROBOTICS 002605-00

[. . . ] This manual covers installation and operating instructions for the following U. S. Robotics modems: · Sportster Voice 56K internal and external modems U. S. Robotics, the USRobotics logo, and Sportster are registered trademarks and Connections, Total Control, Courier, RapidComm, x2, and the x2 logo are trademarks of U. S. Windows is a registered trademark of Microsoft Corp. [. . . ] When you've finished, click on the Send Fax button. 6. Congratulations --you are now ready to start using your Sportster! You can now go to the "Troubleshooting and Online Help Resources" section in this guide for information on how to contact U. S. Go to electronic RapidComm Voice manual on your Connections CD for more detailed instructions on sending faxes and other things you can do with your Sportster and RapidComm Voice. You will see a series of screens as the fax is being transmitted. When the fax has been successfully transmitted, you will see a screen that looks like this. 108 PART III - BEYOND SETUP This part includes information which may not be necessary for installing your modem or the fax/data/voice software included with it, but will help to expand your knowledge of the modem and its capabilities. The sections are: Section A: Installing Other Fax/Data/Voice Software (page 115) Section B: Troubleshooting and Online Help Resources (page 117) Section C: Glossary (page 131) Section D: Technical Quick Reference (page 141) Section E: Regulatory Information (page 171) 109 SECTION A: INSTALLING OTHER FAX/DATA/VOICE SOFTWARE You do not have to use the RapidComm Voice fax/data/voice software included with your new Sportster. Your modem has been designed and tested using a wide range of communications software packages on the market. This section will walk you through some of the details you may need to know when installing other communications software packages. D KEY POINT: Refer to the manual that came with your software for its installation instructions. The software's installation program will ask you questions about the modem you are using. Initialization String For hardware flow control, a fixed serial port rate and full result codes type: AT&F1<Enter> If you must use software flow control, type: AT&F2<Enter> Type of Modem Most communications software programs will ask you to select the type of modem you are using. If that selection is not listed, pick Courier Dual Standard, V. 32bis, or V. 34. 110 PART III: SECTION A: INSTALLING OTHER FAX/DATA SOFTWARE Flow Control · For hardware flow control (highly recommended), select RTS/CTS. · For software flow control, select XON/XOFF. Find the UART Chip Used line and match it with the COM port column that your modem is attached to. That is your UART type. Select this If this is your UART. . . serial rate 16550* Disable the type of flow control (hardware or software) that you are not using. NOTE: 115. 2 or 57. 6 Kbps 38. 4 Kbps 19. 2 Kbps 16450 8250 *All Sportster internal modems have a 16550 UART. UART (External Modems Only) 1. In DOS, at the Windows directory type: MSD 2. At the next prompt, type: C NOTE: DO NOT select a 28, 800, 14, 400, or 12, 000 bps serial port rate if offered. Your modem will NOT work correctly with any of these settings. Fix or lock the serial port (baud) rate (if it's referred to as autobaud, select OFF). 111 SECTION B: TROUBLESHOOTING AND ONLINE HELP RESOURCES PROBLEM a The computer or software will not recognize the modem. DIAGNOSIS D Your modem might not be turned on. POSSIBLE SOLUTION 1 Make sure the modem is turned on. The power switch is on top of external modems. The CS light on the front panel should be lit. If you installed an internal modem, it should power up when the computer is turned on. 1 Check to make sure you have the correct COM port and IRQ settings in your software and/or in the Windows Control Panel. D You may have a COM/IRQ conflict. You might not be entering modem commands in the proper manner. [. . . ] Robotics Technical Support Department at 847-982-5151 or by mail at U. S. Frontage Road, Attn. : Technical Support Dept. , Skokie, Illinois 60077-2690. You will be given a Service Repair Order ("SRO") number to help U. S. Robotics keep track of your limited warranty request. [. . . ]