User manual VENALI DESKTOP FAX SERVICES 2003

[. . . ] Microsoft® Office 2003 Software MUST be installed Printers folder must contain the Microsoft Office Document Image Writer. (Note: If you installed Microsoft® Office 2003 using the Administrator account and are using another user account, check the Printers folder to ensure that this printer driver is installed. ) 2. Valid Email Address You must possess a valid email address to send faxes (no web-based email account. ) Once you signedup for the fax service, you can add two more email addresses to your account using Venali Account Management Center (AMC). Desktop Fax Services: User Guide for Microsoft® Office 2003 Registering for the Internet Fax service The first time you're ready to fax a document using Microsoft® Office 2003: 1. [. . . ] International traffic is always billed separately and is not included in the allocated pages or package plans. Security Fax Tokens: Security Fax Tokens are an authentication tool which provides an additional layer of security. Each time a user sends a fax, a Security Fax Token is activated and sent along with Desktop Fax Services: User Guide for Microsoft® Office 2003 the fax. One Security Fax Token is used for each fax transmission, regardless of whether it was successful or not. Security Fax Tokens are a transparent process ­ they are installed when you first sign-up for service with Venali and will automatically be replenished. If for some reason the automatic replenishment mechanism fails, then you will be prompted to replenish the tokens manually. Confirmation Report: Venali sends an email report confirming the delivery status for each fax sent. Delivery reports usually take a few minutes unless there is a transmission error and retries are necessary. If your email server is down for any reason, Venali will attempt to send your reports for up to three days. You will receive a confirmation report whether or not the fax was successfully delivered. The confirmation report will specify why the fax did not go through. Your email confirmation will be addressed from confirmations@ipfax. venali. net. The subject of the email will be whatever subject was designated when the fax was sent. Instructions when faxing from Microsoft Outlook 2003: Select File > New > Internet Fax from the menu bar. Desktop Fax Services: User Guide for Microsoft® Office 2003 Address your fax: Enter the recipient's name in the "Fax Recipient" field, select the country of the fax destination from the drop down menu, enter the city/area code and insert the fax number in the "Local" field. Complete information in the "Subject" field, and attach the document(s) to fax. To populate the cover sheet with information, click on each field and enter the requested information. Note: Attachments will be delivered as page two, following the cover sheet. Choose fax options: select a cover sheet, preview your fax, and calculate the cost of your fax. With a Tablet PC, you can also sign or annotate fax documents. Receiving Faxes Fax correspondence sent to your individual fax number is received directly into your Microsoft Outlook 2003 inbox as a TIFF or PDF email attachment. Faxes can be accessed immediately, or saved for subsequent storing, printing or forwarding. Your fax number is never busy and multiple faxes can be received simultaneously. Receive Fax Notification: You will receive an email from emessaging@ipfax. venali. net notifying you that a fax has been received. The sender's fax number, if known, will appear in the Subject field of the email message. The number of pages of the attachment will appear in the body of the email. [. . . ] Desktop Fax Services: User Guide for Microsoft® Office 2003 For any other issues, please contact support@venali. com. This document is provided for informational purposes only and Venali, Inc. makes no warranties, either express or implied, in this document. Information in this document is subject to change without notice. The entire risk of the use or the results of the use of this document remains with the user. [. . . ]