User manual WAVECOM WMOD2B

[. . . ] The connectors binded to the body guarantee output and input connections. An extractible holder is used to insert the SIM card (Micro-SIM type). A LED indicates the operating mode. Micro-FitTM connector Front cap SUB HD connector LED Back cap SMA connector Extractible SIM holder Figure 1 Modem presentation Wavecom WMOD2B Modem 1 PRODUCT DESCRIPTION 1. 3 Physical characteristics Dimensions Overall dimensions Weight Volume Housing 1. 4 Functions - GSM Modes 98x54x25 mm (excluding connectors) 110x54x25 mm < 130 grams 13. 23 cm3 Aluminium profiled PRODUCT DESCRIPTION Standard Interface Dual Band Extended GSM 900 MHz Class 4 (2W) and GSM 1800 MHz Class1 (1W) Serial interface RS232 V. 24/V. 28 Autobauding function AT command set based on V. 25ter and GSM 07. 05 & 07. 07 Mobile Originated (MO) and Mobile Terminated (MT). Asynchronous 2400, 4800, 9600 and 14400 bits/s. [. . . ] TROUBLESHOOTING: Specific defaults possibly encountered 5. 1 The modem does not answer through the serial link A) Is the modem correctly powered on?t If not, the correct power supply is 5 to 32V t The power supply must be able to deliver current peaks up to 1. 8A@5V (see chapter 2. 3. 5 for further details). B) t t Is the serial cable suitable and adjusted in the modem and PC sockets?A suitable cable must follow pin assignment described on figure 6. Check in particular, that Rx et Tx are properly connected. TROUBLESHOOTING C) Check that your communication program is properly configured: t Modem factory setting for the character framing are: ´ Data Bits : 8 ´ Parity : None ´ Stop Bits : 1 t The factory setting for the baud rate is 9600 bps. D) Does any other program interfere with your communication program (conflict on communication port access)?t If yes, close any application likely to interfere (e. g. mouse or printer driver). Wavecom WMOD2B Modem 12 5. 2 The modem always returns «Error» when trying to issue a communication A) Issue AT+CMEE=1 to have extended error code and retry Error code 0 3 4 10 11 12 13 16 17 18 26 30 Diagnostic Phone failure Operation not allowed Operation not supported SIM not inserted SIM PIN required SIM PUK required SIM Failure Incorrect password SIM PIN2 required SIM PUK2 required Dial string too long No network service ¡ Insert the SIM card in the SIM holder of the modem, ¡ If SIM card is inserted, insure that it is clean and properly inserted. Enter PIN code Enter PUK code (call your network provider if you don' t know this code) Check validity of your SIM card. If SIM damaged, call your network provider Check the code you entered Enter PIN2 code Enter PUK2 code (call your network provider if you don' t know this code) Check your phone number (max 20 digits) Call your technical support Hint For all other codes, and/or details, see AT commands manual. B) Additional hints t Is the modem registered on the network?answers 0, 1 (registered) or 0, 5 (registered roaming)? ´ If not, check that the received signal is strong enough to synchronize on the Network (use AT+CSQ). Wavecom WMOD2B Modem 13 TROUBLESHOOTING t Is the modem receiving an incoming call or already in communication?´ With some software versions, you must release any incoming or active call (with ATH) before being able to make an outgoing call. 5. 3 The modem always returns «No carrier» when trying to issue a communication A) After a failed attempt ("no carrier"), issue AT+CEER to have extended Error code Error code 1 16 Diagnostic Unallocated phone number Normal call clearing User busy No user responding User alerting, no answer Call rejected Number changed Normal, unspecified Requested facility not subscribed ACM equal or greater than ACMmax Call barring on outgoing calls Call barring on incoming calls Network causes See AT commands manual for further details or call network provider Check your subscription (data subscription available?) Credit of your pre-paid SIM card expired Hint TROUBLESHOOTING 17 18 19 21 22 31 50 68 252 253 3, 6, 8, 29, 34, 38, 41, 42, 43, 44, 47, 49, 57, 58, 63, 65, 69, 70, 79, 254 For all other codes, and/or details, see AT commands manual. Wavecom WMOD2B Modem 14 B) Additional hints t Is the antenna properly connected?Use an antenna with the following features: ´ Frequency range : dual-band GSM 900/1800 MHz. t Switch OFF your GSM Modem when at a refueling point. t Switch OFF your GSM Modem in hospitals and any other place where medical equipment may be in use. t Respect restrictions on the use of radio equipment in fuel depots, chemical plants or where blasting operations are in progress. t There may be a hazard associated with the operation of your GSM Modem close to in adequately protected personal medical devices such as hearing aids and pacemakers. Consult the manufactures of the medical device to determine if it is adequately protected. t Operation of your GSM Modem close to other electronic equipment may also cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers recommendations. Wavecom WMOD2B Modem 16 7. 2 Vehicle Safety t Do not use your GSM Modem while driving, unless equipped with a correctly installed vehicle kit allowing `Hands-Free' Operation. t Respect national regulations on the use of cellular telephones in vehicles. [. . . ] Become familiar with and use the security features to block unauthorized use and theft. NOTES ON SAFETY Wavecom WMOD2B Modem 18 8. GENERAL INFORMATIONS GSM reference documents : GSM 03. 40, GSM 03. 45, GSM 04. 11, GSM 04. 21, GSM 05. 08, GSM 07. 01, GSM 07. 02, GSM 07. 05, GSM 07. 07. ETSI Secretariat F-06921 Sophia Antipolis Cedex, France e-mail : secretariat@etsi. fr ETSI contact : Disclaimer Modem and GSM-unit specifications and manuals are subject to change without notice. Wavecom assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the modem or GSM-unit and their manuals. [. . . ]