User manual WESTERN DIGITAL MY PASSPORT ELITE

[. . . ] External Portable My PassportTM EliteTM Ultra-portable Hard Drive User Manual My Passport Elite Portable Hard Drive WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support. wdc. com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. [. . . ] Click Unlock to unlock your drive and enable the WD SmartWare software Backup, Retrieve, and Drive Settings functions. Clicking Cancel leaves the drive locked and inhibits access to the data on the drive and the WD SmartWare Backup, Retrieve, and Drive Settings functions. LOCKING AND UNLOCKING YOUR DRIVE ­ 30 MY PASSPORT ELITE USER MANUAL Unlocking Your Drive Without the WD SmartWare Software Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare software installed, you can still access the virtual CD partition on your drive, and install the WD SmartWare software as usual. You will not be able to access the data portion of your drive. To unlock the drive without the WD SmartWare software installed: 1. Start the WD SmartWare Drive Unlock utility by either: · · Using your computer's file management utility to open the WD SmartWare virtual CD and double-clicking the Unlock. exe file Clicking Start > My Computer and double-clicking the WD SmartWare icon under Devices with Removable Storage 2. If you provided a password hint when you created your password, click the Password hint pointer to see the hint. If you click Exit, you will not be able to access the files on your drive. At the Your drive is now unlocked prompt, click Exit to close the WD SmartWare Drive Unlock utility screen. LOCKING AND UNLOCKING YOUR DRIVE ­ 31 MY PASSPORT ELITE USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click Security on the Drive Settings screen (see Figure 16 on page 29) to display the Your Drive is Secure dialog: 2. Click Update Security Settings to remove password protection from your drive and redisplay the Set Security screen. Changing Your Password To change your password: 1. On the Your Drive is Secure screen, select the Change password option and: a. Type your new password in the New password box. Retype your new password in the Verify password box. Type a hint to help remind yourself of your new password in the New password hint box. Click Update Security Settings to change your password. LOCKING AND UNLOCKING YOUR DRIVE ­ 32 MY PASSPORT ELITE USER MANUAL 6 1 Managing and Customizing Your Drive This chapter includes the following topics: WD SmartWare Icon Opening WD SmartWare Software Checking Status and Temperature Monitoring Icon Alerts Disconnecting the Drive Safely Uninstalling the WD SmartWare Software Customizing Your Software Settings Customizing Your Drive Settings Uninstalling the WD SmartWare Software WD SmartWare Icon After you have installed the WD SmartWare Software (see "Getting Started With WD SmartWare Software" on page 11), the WD SmartWare icon Windows task bar. displays in the Clicking the icon enables you to perform the following actions: · Open the WD SmartWare software · Check the status and temperature of the drive · Safely disconnect the drive · Monitor alerts The next few sections describe how to use the icon and alternative methods to perform these actions, as well as how to unlock the My Passport Elite drive manually. Opening WD SmartWare Software If the WD SmartWare software does not open automatically when you log in to your computer, you can access it in the following ways: · If the software has been closed, click Start > (All) Programs > WD SmartWare > WD SmartWare. · If the WD SmartWare icon is in the task bar, double-click the icon. Note: You can also right-click or left-click the WD SmartWare icon task bar and select WD SmartWare. in the MANAGING AND CUSTOMIZING YOUR DRIVE ­ 33 MY PASSPORT ELITE USER MANUAL The WD SmartWare Home screen displays. Checking Status and Temperature Mouse over the WD SmartWare icon in the system tray to display the drive name, capacity used, temperature, and whether it is locked. Monitoring Icon Alerts · If the WD SmartWare icon flashes green and white, the drive may be locked or else it is in a format that WD SmartWare does not understand (non-Windows format in a Windows environment). If the WD SmartWare icon flashes red and white, the drive may be overheated. Power down the drive and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support. · MANAGING AND CUSTOMIZING YOUR DRIVE ­ 34 MY PASSPORT ELITE USER MANUAL Disconnecting the Drive Safely CAUTION!To prevent data loss, close all active windows and applications before shutting down or removing the drive. 1. [. . . ] 60950-1, UL 60950-1: Sûreté d'équipement de technologie de l'information. CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A "Declaration of Conformity" in accordance with the applicable directives has been made and is on file at WD Europe. COMPLIANCE AND WARRANTY INFORMATION ­ 64 MY PASSPORT ELITE USER MANUAL KCC Notice (Republic of Korea only) ( B ) Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. Environmental Compliance (China) Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support website at support. wdc. com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. [. . . ]