User manual ACCPAC SAGECRM BROCHURE

[. . . ] SageCRM: Part of the Sage Accpac Extended Enterprise Suite Get a 360 view of your business Two award winning products ­ SageCRM and Sage Accpac ERP ­ come together to form the foundation of the Sage Accpac Extended Enterprise Suite. By dynamically linking processes, information, workflows, and communication channels, the Sage Accpac Extended Enterprise Suite helps organizations bridge the information gap between departments and improve customer interactions. A complete view of your organization's customer interactions SageCRM is a powerful, easy-to-use customer relationship management solution that integrates directly with Sage Accpac ERP right out of the box. With SageCRM, you can synchronize your sales, marketing, and customer care activities across your organization. [. . . ] Empower your organization with the critical information required to create loyal, longterm customers. Familiar programs means your staff will be up-and-running quickly and will be able to maximize the power of both applications Customer Relationship Management Microsoft Outlook Integration Sales Force Automation The sales force automation features in SageAllows sales teams to effectively manage, CRM enable easy access to and management forecast, and report on all sales-related of all account details, activities, and opportuniactivity. ties to automatically distribute leads to sales professionals wherever they are. Point-and-click reporting and graphs provide real-time data to sales teams. The marketing automation features in SageCRM provide a single source of information to facilitate the scheduling and tracking of marketing activities within a campaign. SageCRM enables mobile users to access the system using a wireless PDA device. Streamline marketing and decision-making to easily identify and leverage potentially lucrative untapped sales opportunities. Access critical customer data anytime, anywhere. Marketing Automation Mobile Device Synchronization Web-based Self Service Portal Allow customers and partners to access Offer up-to-date information to your information, log cases, and request services customers and partners via the Web. and support over the Web whenever they want. Customize information according to preferences and prior requests through a secure portal. Exchange information between your SageCRM application and other corporate applications securely via the Web. Integrate business processes and rules across your organization with SageCRM automated and customizable workflows. SageCRM provides configuration tools to allow you to customize the system. Users can add or modify fields and tabs as required. SageCRM CTI links SageCRM to your phone system, enables click-to-dial functionality, and offers inbound caller recognition. Enables integration with third-party applications. [. . . ] 604-207-3602 www. sagesoftware. com ©2008 Sage Software, Inc. Sage Software, Sage Software logos, and the Sage Software product and service names mentioned herein are registered trademarks or trademarks of Sage Software, Inc. , or its affiliated entities. All other trademarks are the property of their respective owners. [. . . ]