User manual ACER B196L

[. . . ] Make a note of all error codes and give them to the service representative when you call for service. Troubleshooting charts an other information will help you determine what corrective action to take. Important Use this chapter to test and diagnose only IBM products. Using the charts on non-IBM products can cause misleading error information or incorrect computer responses. [. . . ] If no error occurred, your external keyboard might be damaged. If you are using the keyboard/mouse connector, verify that it is correctly connected to the computer and that the external keyboard is connected to the correct side of the keyboard/mouse connector (see page 6-13). - If the preceding items are correct, disconnect the keyboard/mouse connector from the computer and verify that the operation of the system keyboard is correct. If the system keyboard works correctly, have the keyboard/mouse connector of the external keyboard serviced. 8-6 IBM ThinkPad 310E/310ED: User's Guide Troubleshooting Charts Error Codes 030, 031 Action Try using the TrackPoint III. If the TrackPoint III does not work, turn off the computer and all attached devices. Turn on the computer first; then turn on the attached devices. If there is still a problem, do the following: · · If the computer has no external mouse connected, have the computer serviced. If the computer has an external mouse connected, do the following: - - Verify that the mouse or pointing-device cable is securely connected to the computer. If you are using the keyboard/mouse connector, verify that it is correctly connected to the computer and that the external mouse is connected to the correct side of the keyboard/mouse connector (see page 6-13). If you are using a serial mouse, you need to load a serial mouse driver. - If there is still a problem, have the computer serviced. 040 045 047, 048 There is a problem with the diskette drive. Enter the BIOS Utility, then exit the BIOS Utility. Go to the System Security screen and make sure no I/O addresses are shared by two devices. Exit the BIOS Utility and save the changes. If the problem persists, have the computer serviced. 8-8 IBM ThinkPad 310E/310ED: User's Guide Troubleshooting Charts Error Codes 082 Action There is an IRQ (interrupt request) conflict. During POST, press F2 to enter the BIOS Utility. Go to the System Security screen and make sure no IRQs are shared by two devices. Exit the BIOS Utility and save the changes. If the problem persists, have the computer serviced. 246 There is a device configuration error. Enter the BIOS Utility and verify the problem, then exit the BIOS Utility. If the problem persists, have the computer serviced. Runtime Error Codes Runtime error codes display on the screen while the computer is being used. Error Codes 102 103 Action There is a problem with I/O parity. There is an NMI (Non-Maskable Interrupt) problem with the computer. [. . . ] Solving Computer Problems 8-15 Customer Support and Service To access the PC Company BBS: · · In the U. S. , call 1-919-517-0001. In Canada, call the center closes to you: - Markham: call 905-316-4255. - Vancouver: call 604-664-6466. Commercial online services that contain information about IBM products include: · · CompuServe** Use the following GO word: ThinkPad. PRODIGY** Use the Jump command; type IBM and select PC Product Support. [. . . ]