User manual AOPEN CRW2040

[. . . ] Copyright Copyright 2001 by AOpen Inc. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of AOpen Inc. All brand and product names are trademarks and/or registered trademarks of their respective holders. Disclaimer AOpen Inc. makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. [. . . ] This saves time and risks when Easy CD Creator is trying to search for the files you want to record on CD. 4. 2. Installing Software For information on installing procedures and how to use the authoring software, please refer to the manual that came with it. If you want to use another type of authoring software not bundled with CRW2040, please refer to each manual on how to install and operate. Please note that some authoring software or version of authoring software does not support CRW2040. -- E-15 -- Technical Support English 5. Technical Support For additional information or help during installation or normal operation of this drive not available in this manual or from our Web site, please contact our dealer where you have purchased this product for support, or you may contact us directly: AOpen Inc. http://www. aopen. com. tw AOpen America Inc. http://www. aopen. com AOpen Computer B. V. http://www. aopen. nl Please provide product information, including the model name and serial number, computer system information, and/or a detail description of your problem or question by E-Mail. The AOpen technical support staff will respond as quickly as possible. 5. 1. Firmware Upgrade The CRW2040 uses Flash type firmware, a small piece of software that can be overwritten and updated. To ensure more reliable operations and enhanced performance of the drive, updates to the firmware will be made available. You can download and upgrade the latest version via our Web site regularly at http://www. aopen. com Confirming the firmware version The Windows 9x users can confirm the firmware version on CRW2040 property with Device Manager. For Windows NT users, you can verify the version by opening the "Control Panel", double-clicking on "SCSI Adapter" and clicking the "Device" tab. Right click on the "CRW2040" and select "Properties". For Windows 2000 users, the firmware version will not be displayed. Use your writing software to check it. -- E-17 -- Technical Support 5. 2. Troubleshooting Write problems Symptom No drive recognition Possible Causes Bad connection between IDE cable and your CD-R/RW drive. Using other writing software which not supports your CD-R/RW drive. Cannot write Using other writing software which not supports your CD-R/RW drive. IDE cable isn't connected properly Install more than one CD writing software simultaneously. Wrote with another writing software Short of CD-R/RW capacity Solutions Y Ensure that cables or IDE connectors are not damaged, bent or dented. Y Ensure the Master/Slave device setting of CD-R/RW is not conflict with the other IDE device connected to the same IDE port. Y Use the writing software provided with this CD-R/RW drive. [. . . ] Each line in your CONFIG. SYS and AUTOEXEC. BAT files will load one at a time. Press "Y" until you see a line containing "MSCDEX. EXE", then press "Y" and you will see the version number displayed on monitor. In case you cannot find this file, you can download it from Microsoft's FTP site: ftp://ftp. microsoft. com/Softlib/MSFILES/MSCD223. EXE. This file is a self-extracted ZIP file, please run it to retrieve MSCDEX. EXE file. [. . . ]