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[. . . ] Appendix
B
Troubleshooting
In case you encounter any of the troubles listed below, follow the procedures accordingly to resolve the problem. If the first corrective action listed did not work, then try the next one.
Tip: There are many useful information in our homepage, such as jumper settings, latest BIOS, drivers, and more FAQs. Visit our homepage to see if there is answer of your problem. [. . . ] If these are not working, then the power is down. If the 100/112/124MHz external clock was set, check if your DIMMs are PC100 SDRAM. (Is the fan of the power supply working properly?) Turn off the power and remove all add-on cards, IDE cables and floppy cables from your mainboard. Only install the VGA card to simplify the problem. If you use a PCI VGA card, reinstall it to other PCI slot or try another card. Check if the memory (SIMM/DIMM) were installed properly. Reinstall the SIMM/DIMM to other socket or try another SIMM/DIMM. Make sure the flat cable matches pin1 of IDE connector and your IDE device.
b.
c. h.
There is display, but can't enter BIOS Setup.
a. For checking if the keyboard works properly, press the <Num Lock> key to enable/disable the Num Lock function, and check if the LED will ON and OFF accordingly. Check if Turbo Switch was released, don 't use Turbo Switch before system boots. (In fact, there is no Turbo function after Pentium machine. Now Turbo Switch usually acts as Suspend Switch. )
b.
System sometimes auto reboots.
a. BIOS will load default setting, use the slowest and most reliable setting. Repeat the steps in "No display" section carefully.
B-2
Troubleshooting
There is display, but can 't boot.
a. Check BIOS Setup if the HDD is set to LBA (more than 540MB) format. [. . . ] It is usually green and marked as F1, 3A/125V. )
COMS data lost, or Battery Low
a. Does the voltage of the onboard battery is lower than 2. 5V?Make sure the Clear CMOS jumper is set correctly.
B-3
Troubleshooting
Technical Problem Report Form
Model Name: Serial Number: Name: Contact: TEL: Email Address: FAX:
Error Symptom:
System Configuration: (Please list model name and version. )
OS: CPU: HDD: VGA: Modem:
BIOS: SIMM: CDROM: Sound: Others:
B-4 [. . . ]
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