User manual APPLE REMOTE DESKTOP ADMINISTRATOR S GUIDE

[. . . ] Apple Remote Desktop Administrator's Guide Version 2. 2 Apple Computer, Inc. The owner or authorized user of a valid copy of Apple Remote Desktop software may reproduce this publication for the purpose of learning to use such software. No part of this publication may be reproduced or transmitted for commercial purposes, such as selling copies of this publication or for providing paid for support services. The Apple logo is a trademark of Apple Computer, Inc. , registered in the U. S. [. . . ] It is not possible to stop the installation of a package. Once the installation starts, it will complete (assuming no errors occur on the client). However, you can click the Stop button to stop any additional packages (in a multiple-package install) from being copied over and installed. Alternatively, an administrator with access to Apple Developer Tools can use the PackageMaker application to create a "metapackage" that contains several installers to be run in sequence. In addition to creating metapackages, you can also use PackageMaker to create packages for custom software that your organization may have developed. More information about making and using packages and metapackages is available through the Apple Developer Connection website: http://developer. apple. com/documentation/DeveloperTools/Conceptual/ SoftwareDistribution/index. html To copy and install software using a . pkg file: 1 Select a computer list. 2 Select one or more computers in the Remote Desktop window. 4 Select a . pkg or . mpkg file to install. During installation, a progress bar appears on the administrator's screen. No progress bars appear on the client computer. The package copied is deleted from the client computer if an error occurs during installation. However, a failed installation may leave behind other files created by the installer. Note: Client computers are not restarted automatically after an installation is complete. If restarting is necessary, use the Restart command to restart selected computers after using the Install Packages command. Chapter 3 Administering Computers 59 Installing by Using the Copy Items Command Many applications can be installed simply by copying the application or its folder to the client computer. Consult the application's documentation to verify that you can simply copy the application to the hard disk to install it. To install software by copying: 1 Select a computer list. 2 Select one or more computers in the Remote Desktop window. For more information, see "Copying Files" on page 63. Repeat this step, until all the software you want to copy is in the list. There are several preset destinations available in the destination pop-up menu, including the Applications folder. If you do not see the destination you want, you can enter a file path. The software is copied to the indicated destination. [. . . ] 4 If the network has more than one ARD administrator available, choose the administrator to whom the request will be sent from the "Send request to" pop-up menu. The attention request icon appears on the administrator's screen. Canceling an Attention Request If a user decides that he or she doesn't need the ARD administrator's attention, he or she can cancel the attention request after it has been sent. To cancel an attention request: 1 Click the Finder icon in the Dock. 2 Locate the ARD status icon in the menu bar. 3 Click the ARD status icon and choose Cancel Message to Administrator. Chapter 4 Interacting With Users 101 Viewing Attention Requests After a client user sends an attention request, the ARD administrator can read the attention request text. [. . . ]