User manual ASCOM DURADISPATCH DATASHEET 1

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Manual abstract: user guide ASCOM DURADISPATCHDATASHEET 1

Detailed instructions for use are in the User's Guide.

[. . . ] [. . . ] Box 8783 SE-402 76 Göteborg, Sweden T +46 31 55 93 00 | F +46 31 55 20 31 www. ascom. com/ws 01. 2008 0277001 Ver A © Ascom (Sweden) AB Specifications are subject to change without notice. DURAdispatch enables tasks to be allocated to staff (e. g. orderlies, porters, tradesmen and maintenance personnel) from a simple web interface. Featuring Ascom's unique Accept/Reject feature and zone location concept the task is dispatched as a text message to the staff member that is both the best skilled and in the right area to perform the task in the quickest and most efficient way. Features: Automatic queing and distribution of tasks Task request input from web interface Graphical task management interface Configurable allocation algorithms ­ Round robin, Shortest queue, Quickest queue Manual staff roster Unlimited staff and assignment zones Configurable task types Real-time staff statistics for the current roster Resilient LINUX based appliance ­ no moving parts No software installations required ­ fully web based Logging of all task activity [. . . ] [. . . ]

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