User manual AT&T HS8255

[. . . ] This AT&T product is manufactured by Lucent Technologies Consumer Products L. P. © 1999 Lucent Technologies Consumer Products L. P. 848477543 11/99 1 USER'S MANUAL Part Two 900 MHz Cordless Answering System HS8255 with Caller ID/Call Waiting L1 L2 L1 L2 Please read Part 1: Important Product Information, included in this package. For Customer Service, visit our website at www. telephones. att. com. AT&T and the globe symbol are trademarks of AT&T Corp. licensed to Lucent Technologies Consumer Products L. P. CONTENTS INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 FEATURE SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About Softkeys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Telephone Feature Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Dial Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Ringer Off/Battery Save . . . . . . . . . . . . . . . . . . . . . . . 7 Handset Ringer Selection . . . . . . . . . . . . . . . . . . . . . 7 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Recording a Phone Conversation . . . . . . . . . . . 20 Changing Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Headset Jack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Caller ID Feature Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Programming Home and Local Area Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Turning Off Caller ID with Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Call List Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 TELEPHONE OPERATION At the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Connecting to a Call with the Speakerphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Base Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Page/Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Handset Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Answering System Feature Setup. . . . . . . . . . . . . . 9 Announcement Options . . . . . . . . . . . . . . . . . . . . . . . 9 Selecting Your Announcement . . . . . . . . . . . . 9 Ring Select and Toll Saver . . . . . . . . . . . . . . . . . 10 Audible Message Alert. . . . . . . . . . . . . . . . . . . . . . . . 10 Remote Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Priority Call Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Changing the Priority Calling Code. . . 11 Reviewing Feature Settings . . . . . . . . . . . . . . . . 11 Recording Your Announcement . . . . . . . . 12 Deleting an Announcement . . . . . . . . . . . . . . . 13 Setting the Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 TELEPHONE MEMORY. . . . . . . . . . . . . . . . . . . . 24 Storing Numbers in Memory. . . . . . . . . . . . . . . . . . . 24 Storing a Pause in a Memory Number. . . 24 Storing a Name with a Memory Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Replacing a Stored Number . . . . . . . . . . . . . . . . . . . . . 25 Storing a Number and Name from Call History in Telephone Memory . . . . . 25 Viewing Numbers in Memory. . . . . . . . . . . . . . . . . . 25 Deleting Memory Numbers . . . . . . . . . . . . . . . . . . . . . 26 Editing Memory Numbers . . . . . . . . . . . . . . . . . . . . . . . . 26 Priority Ring Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Dialing Memory Numbers . . . . . . . . . . . . . . . . . . . . . . . . 26 Caller Specific Outgoing Announcements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Recording a Caller Specific Outgoing Announcement. . . . . . . . . . . . . . . 14 Reviewing a Caller Specific Outgoing Announcement. . . . . . . . . . . . . . . 15 Deleting a Caller Specific Outgoing Announcement. . . . . . . . . . . . . . . 15 Talking Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Recording a Talking Caller ID (LOCAL) Announcement. . . . . . . . . . . . . . . . . 16 Reviewing a Talking Caller ID (LOCAL) Announcement. . . . . . . . . . . . . . . . . 17 Deleting a Talking Caller ID (LOCAL) Announcement. . . . . . . . . . . . . . . . . 17 ANSWERING SYSTEM OPERATION At the Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Turning the System On/Off . . . . . . . . . . . . . . . . . . . . . . 27 About Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Message Playback Volume. . . . . . . . . . . . . . . . . . . . . . . . . . 27 Announcement Play/Silent . . . . . . . . . . . . . . . . . . . . . . . . 28 Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Call Screening/Intercept . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Announcement Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Listening to Your Messages . . . . . . . . . . . . . . . . . . . . . . . 29 Saving Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Deleting Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Recording a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Message Window Display. . . . . . . . . . . . . . . . . . . . . . . . . . 31 TELEPHONE OPERATION At the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Making a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Previewing a Number Before Calling. . . . . . 18 Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Ending a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Handset Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Temporary Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 1 CONTENTS ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone . . . . . . . . . . . . . . . . . . . . . . . . 32 Call Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Connect with the Answering System. . . . . . . 32 From the Cordless Handset . . . . . . . . . . . . . . . . . 32 From a Touch Tone Phone . . . . . . . . . . . . . . . . . 32 CALLER ID OPERATION. . . . . . . . . . . . . . . . . . 37 About Caller Identification . . . . . . . . . . . . . . . . . . . . . . . 37 Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Incoming Call History. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Memory Match . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Reviewing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Display Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Deleting Call Records from Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Caller ID Display Messages. . . . . . . . . . . . . . . . . . . . . . . 40 Voice Help Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Remote Access Commands. . . . . . . . . . . . . . . . . . . . . . 33 Playing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Deleting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Recording Outgoing Announcement. . 34 Reviewing Your Announcement. . . . . . . . 34 Selecting Outgoing Announcement. . . 34 Recording a Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Setting the Clock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 OPERATING RANGE . . . . . . . . . . . . . . . . . . . . . . . 41 BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Charging the Handset Battery Pack . . . . . . . 42 Replacing the Handset Battery Pack . . . . . . 43 Remote ON/OFF. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Reviewing ON/OFF Status . . . . . . . . . . . . . . . . . 35 Turning System Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Turning System On . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 IN CASE OF DIFFICULTY . . . . . . . . . . . . . . . . 44 Recording a Message When System is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Reviewing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Exit Remote Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 2 INSTALLATION Table/Desk and Wall Installation Modular telephone jack Standard electrical outlet Strain-relief groove Long telephone line cord Power cord The instructions below are for both table/desk and wall installation. [. . . ] to 6 7 NOTE: When viewing numbers in memory, you can press dial the number displayed on the screen. 25 TELEPHONE MEMORY Deleting Memory Numbers 1 2 3 4 Follow Steps 1 through 5 in "Viewing Numbers in Memory. " Press U. To delete a number, use the softkey to select DELETE. The screen displays DELETED. Editing Memory Numbers 1 2 3 4 5 6 Follow Steps 1 through 4 in "Viewing Numbers in Memory. " Press U. To edit a number, use the softkey to select EDIT. Press < to erase digits, then use the dial pad to enter new digits. Press < to erase letters, then use the dial pad to enter new letters -- OR -- Select NUMBER to edit the telephone number. Select DONE. 7 Priority Ring Numbers Numbers stored in memory can be labeled so that when a call is received from that number, the handset alerts you with a special ring that this is a priority call. The special ring begins after the first normal ring on the line. 1 While viewing numbers in memory, use < or > to scroll to the desired location. 2 Press * to activate Priority Ring for the displayed number (the screen displays !). 3 Press U twice. Dialing Memory Numbers 1 2 3 4 Press P. Select DONE. NOTE: You can also view numbers in memory before dialing. See page 25. 26 ANSWERING SYSTEM OPERATION At the Base Set/review answering system features Turn answering system on or off Set/review day and time Adjust message playback volume Skip all or part of message Mailbox 2/ Stop message playback Use with other buttons to change settings Record/review outgoing announcement Delete all or some messages Repeat all or part of message/ Record a memo Mailbox 1/ Stop message playback Turning the System On/Off The answering system must be on in order to use any answering system functions. When the answering system is on, the Message Window is on (a steady or flashing display). To turn the answering system on, press O on the base. The system announces "The machine is on. " To turn the system off, press O again. The system announces "The machine is off. " About Mailboxes This answering system offers you two voice mailboxes, providing a convenient way to share an answering system with other members of your household or business. Callers using a touch tone phone can select the mailbox in which their messages will be recorded by pressing 1 or 2 after the system answers the call. Those not using a touch tone phone, or those who do not press 1 or 2 can still leave messages, which are automatically recorded in Mailbox 1. While playing messages, press E or e on the base to adjust message playback volume, from 0 (lowest) to 7 (highest). If the volume setting is set to 7 and you press E, or if it's set to 0 and you press e, you'll hear a beep to let you know you're already at the maximum or minimum setting. Message Playback Volume 27 ANSWERING SYSTEM OPERATION At the Base Announcement Play/Silent Your system comes set so you can hear your announcement when the system answers a call. You can reset the system so you won't hear the announcement. [. . . ] Make sure you subscribe to Caller ID service or Caller Name service from your local telephone company. Caller ID with Visual Message Waiting service might not work when the phone is connected to a Private Branch Exchange (PBX). · · If the caller's name or phone number is not displayed: · · · · 45 IN CASE OF DIFFICULTY If the caller's name or phone number is not displayed during Call Waiting: · · · · · You should call your service provider to confirm that you subscribe to combined Caller ID with Visual Call Waiting service. The screen may not display the call information if someone is on an extension phone. The Caller ID with Call Waiting feature is inactive during a power interruption. [. . . ]