User manual AVAYA 2030 INDEX 9.1

[. . . ] INDeX 9. 1 2030/50/60 38DHB0002UKCL - Issue 5 (12/00) Page 2 ­ Introduction Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Display Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Speed Dials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] The display shows the current stored number (if set). Press CANCEL and dial the number to store. Select another DSS key or PROGRAM to finish. Using DSS Keys Once setup, you can use the DSS key for the following actions. You can also use DSS keys to dial personal speed dial numbers (see page 9). To make internal calls: Press the DSS key storing the extension or group number. To make external calls: Press the DSS key storing the line or line group number, then dial the external number. To pickup calls: Press the DSS key storing the ringing extension number (fast flashing red BLF lamp). To unpark calls: Press the DSS key storing the parked line number (slow flashing green or red BLF lamp). To make a page call: Press PAGE and then the DSS key storing the extension or group number. 38DHB0002UKCL - Issue 5 (12/00) INDeX 9. 1 2030/50/60 Page 22 ­ DSS Keys BLF Status Lamps The DSS keys on 2050 & 2060 phones incorporate dual-colour BLF lamps. These show the status of the number stored under the DSS key. Red BLF Lamp Signals: Calls to/from other extensions. · Slow Flash: Call on line parked at another extension. Green BLF Lamp Signals: Calls to your extension. · Slow Flash: Call on line parked at your extension. · Fast Flash: External call ringing your extension. · Solid: Call connected or held at your extension. Alternate Green/Red Lamp Signal: Pilot Number. · Slow Flash: Caller ringing pilot number. DSS Key Label Next to the DSS keys is a label. You can remove the label cover to write on the card below. You can also remove the label cover under the handset using the same method (it has a single pin hole on the bottom edge). Lift the label cover clear and remove the card insert. Slide the tabs on the right-hand edge of the label cover into their slots. [. . . ] For use when making calls, etc. Longest Waiting A group where the system rings the free group members in order of how long they have been free. Tenancy The system divides into tenancies, each containing different extensions and lines. Calls between tenancies are normally not allowed. Tenancies sub-divide into areas. Manager Secretary Working A name for functions that help one user to make and receive calls for transfer to another user. 20CC Turret Terminals Similar to the 20 Series display phones, 20CC phones are designed for headset working in ACD (telesales) environments. Page A one-way call which connects without ringing and uses the speaker of the phone(s) called. Also called a broadcast call. Pickup Group INDeX 9. 1 2030/50/60 38DHB0002UKCL - Issue 5 (12/00) Index ­ Page 41 Index Abbreviated dialling . . . . . . . . . . [. . . ]