User manual AVAYA PARTNER PHONE

[. . . ] Preventing Toll Fraud "Toll fraud" is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services. Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353. [. . . ] 3 Perform one of the following steps: · To transfer the call without announcing it, hang up. · To announce the call before transferring it, wait for the called party to answer. When the called party answers, announce the call. If you want to cancel the transfer and return to that call, press the intercom button or line button of the call you were transferring. Transfer a Call to a Voice Mailbox 1 Press f 14. 2 Dial the extension number. 3 Hang up. Make a Conference Call While connected to the first party: 1 Press C. 2 Press an idle intercom or line button. Calls are now conferenced. 5 Repeat steps 1 through 4 to add up to a total of 2 outside and 2 inside connections. You can remove the last-added outside party from the conference by pressing f 06. 6 How to Use Your PARTNER Phone Basic Phone Functions Use Your Voice Mailbox Use Your Voice Mailbox To listen to your messages: · Press i 777. To have voice mail answer your calls immediately: · Press Do Not Disturb. Do Not Disturb must be programmed previously on a button. Join a Call in Progress A steady red light indicates a call in progress on another extension. You cannot join a call if Privacy is enabled or Automatic Extension Privacy is assigned at the other extension. 1 Press the button next to the red light. 2 Lift the handset or press S. Forward Your Calls 1 Press f 11. 2 Dial your extension number. 3 Dial the destination extension number. 4 To cancel, follow steps 1 through 3, but dial your extension number in step 3. Your System Administrator can program this feature on a button. How to Use Your PARTNER Phone 7 Send Calls to a Covering Extension Basic Phone Functions Send Calls to a Covering Extension To use this feature, a voice mail system must be installed and administered in the PARTNER system, and your extension must be a subscriber to the voice mail system. 1 Press f 20. 2 Dial your extension number. 3 Dial the covering extension number. To send calls to the covering extension as soon as they start to ring, press Do Not Disturb. Do Not Disturb must be programmed previously on a button. To cancel call coverage, follow steps 1 through 3, but dial your extension number in step 3. Adjust the Volume To adjust the ringer volume: while the phone is idle · To increase volume, press + or or ringing and the handset is in its cradle. while the phone is idle · To decrease volume, press - or or ringing and the handset is in its cradle. To adjust the speaker volume (while using the speaker) or handset volume (while using the handset): · To increase volume, press + or · To decrease volume, press - or . . 8 How to Use Your PARTNER Phone Basic Phone Functions Adjust the Display Contrast Adjust the Display Contrast The phone must be idle and the handset must be in its cradle when you adjust the display contrast. To adjust the display contrast: · To increase contrast, press * then press + or · To decrease contrast, press * then press - or . [. . . ] Begin speaking after the beep. How to Use Your PARTNER Phone 11 Use Group Pickup Advanced Phone Functions Use Group Pickup To answer a call at any extension in a Pickup Group: 1 Press i. 2 Lift the handset. 3 Dial 66 and the group number (1­4). 12 How to Use Your PARTNER Phone Personalizing Your Phone Program Your Phone To program unused buttons to access frequently used system features, extensions, and phone numbers: 1 Press f 00. 2 Press the appropriate button. 3 Dial one of the following: · feature dial-code · phone number · for an inside extension, press i and dial the extension. [. . . ]