User manual BARRACUDA BARRACUDA MESSAGE ARCHIVER ADMINISTRATORS GUIDE V2

[. . . ] Barracuda Message Archiver Administrator's Guide Version 2. x Barracuda Networks Inc. Campbell, CA 95008 http://www. barracuda. com Copyright Notice Copyright 2004-2010, Barracuda Networks, Inc. www. barracuda. com v2. 3-100525 All rights reserved. Use of this product and this manual is subject to license. [. . . ] Any changes to a Saved Search must be done from the Advanced Search page by running the Search in question, making the desired changes, and saving the new criteria. Use a new name to create a new Saved Search, or use the existing name to overwrite the previous definitions. . To be alerted via email when a message that fits the parameters of a Saved Search is received by the Barracuda Message Archiver, Policy Alerts are required. Auditing Basics 45 Policy Alerts Policy Alerts are email notifications that are sent out whenever the Barracuda Message Archiver detects an incoming message that meets the criteria as defined in a Saved Search. This allows you to implement and monitor policies regarding your email traffic, and identify both newly arrived and existing messages that meet any criteria you wish to specify. Local auditor accounts can be created on the Barracuda Message Archiver, to negate the need for creating temporary users with special access in your corporate directory or email server. See User Accounts and Roles on page 30 for more details on creating auditor accounts. Policy Alert Definitions The Barracuda Message Archiver comes with 3 built-in policy definitions that are updated as needed by Barracuda Central to meet the latest standards, and distributed via Energize Updates: · Personal Email · Personal Info · Foul Language In addition, any Saved Search can be used to create a new custom Policy Alert from the POLICY > Alerts page. Existing Policy Alerts can also be modified from this page as well. Administrators and auditors can choose to add themselves to the alerts list for these standard policies, as well as for any custom Policy Alerts. This will allow them to be notified via email either weekly, daily, or immediately upon detection, whenever messages meeting the specified criteria enter into the archive, with the offending messages attached to the notification email in a . zip file. Policy Alert Statistics A count of messages that meet the search criteria of selected Policy Alerts can be displayed on the BASIC > Status page of Barracuda Message Archiver if so desired, by enabling the dashboard option when defining the Alert. In addition, a daily Policy Violations Report containing statistics on all messages that generate a Policy Alert, can be configured on the BASIC > Reports page to go out to specific recipients. 46 Barracuda Message Archiver Administrator's Guide Message Actions The Barracuda Message Archiver allows you to easily collect messages for exporting or forwarding, and to add tags to messages for future re-identification if desired. The controls to prevent any or all of these actions from being available to your users can be found on the BASIC > Administration page, in the Search Page Settings section. Messages that are journaled directly from Microsoft Exchange have additional hidden information, such as bcc'ed recipients and other SMTP data. End-users will not have access to this information; however, for compliance reasons you may wish to include it when messages are being exported or forwarded by the administrator or auditor. The Preserve Journal Wrappers setting, also in the Search Page Settings section, will cause the body of an exported or forwarded message to consist of the complete envelope information, with the actual contents of the email turned into an attachment to the message. Exporting Messages Once a search has been executed and the results listed in the BASIC > Search page, you can choose one or all of those messages to be exported to a . pst or . zip file. To export one or more messages, select the desired item(s) from the message list, using shift-click to select multiple messages. Click on Message Actions located at the top of the message list, and select the desired action and export method. The desired messages will be gathered into a single . pst or , . zip file as desired, and made available for download by any administrator from the ADVANCED > Task Manager page. Forwarding Messages Once a search has been executed and the results listed in the BASIC > Search page, you can easily choose one or all of those messages to be forwarded to a desired list of recipients. To forward one or more messages, select the desired item(s) from the message list, using shift-click to select multiple messages. Click on Message Actions located at the top of the message list, and select the desired action. A pop-up dialog will appear to prompt you for the email addresses that is to receive the selected messages. Multiple email addresses should be separated by semi-colons. Tagging Messages Tagging messages can help you easily identify any messages for future use. Tags can be any text, and can only be accessed by the account that created them. To tag one or more messages, select the desired item(s) from the message list, using shift-click to select multiple messages. 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