User manual BIZFON SETTING UP AND USING MULTITENANT

[. . . ] Each incoming line can be part of only one tenant. This means that if CO1 is a member of tenant one, it cannot be in tenant two or three. The second step is to determine which extensions belong to which tenant. Initially, all extensions are part of tenant one. [. . . ] Press to access the tenant extension configuration. Press for the list of tenants that an extension is associated with. By default, all extensions are members of tenant one. We first need to add extension 201 to tenants two and three, so enter extension 201. The Bizfon tells you what tenants the extension is associated with. Since by default, all extensions are members of tenant one, we will move some extensions from tenant one to tenants two or three. Bizfon Multi-Tenant Addendum 5 9. Press to add the extension to another tenant. again and then to add 201 to tenant three. Setting Up and Using Multi-Tenant NOTE: If an extension is already a member of all three tenants, you are not given the option to add it to a tenant. Press to move the extension to a different tenant. Press to move extension 203 to tenant two. Repeat these steps until you have placed each extension into their appropriate tenant and then hang up the telephone. Virtual extensions can be a member of a tenant. NOTE: In our example, extension 201 is a member of each tenant since we made 201 the operator for all three tenants. Record the Auto Attendant day and night greetings. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press . NOTE: If you have not yet set up the extension, you must press before you can access settings. Dial extension 200, then enter the system password (if one has been configured) to access General Settings. Press to change Automated Attendant greetings. 6 Bizfon , Inc. Setting Up and Using Multi-Tenant 4. Select the tenant for which you want to change the greeting. or Press or Press The current greeting is played and you are prompted to accept the greeting or change it. Press any key when you are done recording the new greeting. Press to use the greeting or press to re-record the greeting. [. . . ] You must contact your telephone company to set up hunt groups when you have multiple incoming lines. In our worksheet example, if 555-1212 is busy, the call "bounces" to 555-1213. For tenant two, if 555-1215 is busy, the call bounces to 5551216 and so on. In order to keep the tenants separate, do not have a hunt group include telephone numbers in a different tenant. [. . . ]