User manual BLACKBERRY DTEK50

[. . . ] DTEK50 Version: 6. 0 User Guide Published: 2016-07-19 SWD-20160719172300041 Contents Setup and basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your device at a glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Insert the SIM card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Insert a media card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Turn your device on or off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Move between home screens. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] Tap this option to enter the PIN for the Wi-Fi Protected Setup feature. Wi-Fi frequency band Install certificates Wi-Fi Direct WPS Push Button WPS PIN Entry Troubleshooting: Wi-Fi connections I can’t connect to a Wi-Fi network Start by checking the following: 58 User Guide Settings • • • • • • Verify that Wi-Fi is turned on. Swipe down from the top of the screen once using two fingers, or twice using one finger. Check that your password for the Wi-Fi network is correct. Turn off your device, and then turn it on again. Delete the information used to connect to the Wi-Fi network, and then try to connect again. Learn how to delete a saved Wi-Fi network. Verify that mobile hotspot mode is turned off. If mobile hotspot mode is on, your device can’t connect to a Wi-Fi network. Swipe down from the top of the screen once using two fingers, or twice using one finger. Check that the Mobile Hotspot switch is turned off. > More > • • Unplug your modem or router for 15 seconds, and then plug it in again. Try connecting your device to another Wi-Fi network at another location. If you can connect to another Wi-Fi network, the problem might be specific to the Wi-Fi network at the original location. Try more advanced troubleshooting options: • Try choosing a different authentication type. Swipe down from the top of the screen once using two fingers, or twice using one finger. Touch and hold the Wi-Fi network, and then tap Modify network. Tap EAP method, and then tap a different authentication type. Check that the time on your device is correct and synchronized with the network time. If the times are different, it could prevent your device from connecting (for example, connecting to a network might require that you have a certificate on your device, and the certificate has an expiration date). If you use your device for work, your organization might prevent connections to certain wireless access points. For more information, contact your administrator. • • If you still can’t connect, contact your Internet service provider. Bluetooth technology Bluetooth wireless technology allows you to create a direct connection between your device and another Bluetooth enabled device. For example, you can use a Bluetooth connection to play music through a separate speaker, make calls on a headset, share files, or connect to Android Wear™ or a car kit. Before you can connect to a Bluetooth enabled device, you must turn on Bluetooth technology on your device and then pair the two devices. [. . . ] BlackBerry reserves the right to periodically change information that is contained in this documentation; however, BlackBerry makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party websites (collectively the "Third Party Products and Services"). BlackBerry does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by BlackBerry of the Third Party Products and Services or the third party in any way. [. . . ]