User manual BLACKBERRY ENTERPRISE SERVER FOR NOVELL GROUPWISE - FEATURE AND TECHNICAL OVERVIEW

[. . . ] Feature and Technical Overview BlackBerry Enterprise Server for Novell GroupWise Version: 4. 1 | Service Pack: 6 SWDT305802-456826-0820070122-001 Contents 1 New in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 9 9 13 17 17 17 19 22 23 24 25 26 27 28 30 30 30 31 31 32 32 33 35 36 36 38 39 39 39 39 2 BlackBerry Enterprise Server architecture. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Architecture: BlackBerry Enterprise Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Architecture: BlackBerry Enterprise Server remote components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] If you delete all IT policies, the BlackBerry Policy Service assigns user accounts to the default IT policy automatically. You can assign an IT policy to individual user accounts or groups of user accounts. If the BlackBerry Enterprise Server cannot send an updated IT policy to a BlackBerry device immediately--for example, if a user is outside of a wireless coverage area--you can resend the IT policy manually or configure the period of time after which the BlackBerry Policy Service resends the IT policy automatically. The BlackBerry Enterprise Server continues to resend the IT policy automatically until it sends the IT policy to a BlackBerry device successfully. You can configure IT policies to override user-defined security settings on BlackBerry devices. You can configure IT polices that define security settings for BlackBerry devices and the BlackBerry® Desktop Software. For example, you can configure whether a BlackBerry device password is required, the length of time that a password can exist before it is not valid, and the length and composition of a password. You can also use IT policies to specify encryption key details. IT policy coverage IT policy assignment resend options security enforcement 37 Feature and Technical Overview BlackBerry Configuration Panel BlackBerry Configuration Panel The BlackBerry® Configuration Panel displays data, such as BlackBerry Configuration Database settings, that the BlackBerry® Enterprise Server setup application gathered during the installation process. You can use the BlackBerry Configuration Panel to change configuration data after you install the BlackBerry Enterprise Server. 38 Feature and Technical Overview BlackBerry Enterprise Server process flows BlackBerry Enterprise Server process flows Messaging process flows Process flow: Connecting to a messaging server 1. 4 A BlackBerry® Enterprise Server opens a connection that allows multiple logins to a Novell® GroupWise® server using the trusted application key, and opens a connection to a user's post office. The peek mode is set between the BlackBerry Enterprise Server and the Novell GroupWise server. The Novell GroupWise connector creates a TCP/IP connection to the Novell GroupWise server using the Novell GroupWise Object API. This connection remains open while the BlackBerry Enterprise Server is running. The BlackBerry Enterprise Server starts processing transactions when all active users are connected. 2. 3. You can add users to the BlackBerry Enterprise Server without restarting the Novell GroupWise server or the BlackBerry Enterprise Server. Process flow: Sending a message to a BlackBerry device 1. 3. A new message arrives in a user's Novell® GroupWise® mailbox. The BlackBerry® Messaging Agent polls the user's mailbox and detects the message. The BlackBerry Messaging Agent applies global filter rules to the messages in the user's mailbox and filters the messages that match the filter criteria. If no global filter rules apply, the BlackBerry Messaging Agent applies user-defined filter rules to the messages in the user's mailbox. The BlackBerry Messaging Agent sends the first 2 KB of the message to the BlackBerry Dispatcher. The BlackBerry Dispatcher compresses the first 2 KB of the message, encrypts it with the master encryption key of the BlackBerry device, and sends the encrypted data to the BlackBerry Router. The BlackBerry Router sends the encrypted data to the wireless network over port 3101. 4. 6. 39 Feature and Technical Overview Messaging process flows 7. [. . . ] RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. 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