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[. . . ] User Guide
BT Granite
Think before you print!
This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced. Simply hover the cursor over the page number, website or email reference and click when the hand icon changes to the icon.
Welcome
to your BT Granite Digital Cordless Telephone Answering Machine
· Answering machine with up to 12 minutes digital recording time and helpful voice prompts. · Call screening lets you hear callers leaving a message and pick up the call if you want. · 100 Name and number phonebook to store all your contact numbers for easy dialling. [. . . ] Scroll to network ServiCeS and press SeleCt.
to voiCe MAil. Enter the Voicemail number and press ok. Press BACk to return to the previous menu level. If you experience any problems, please call the Helpline on 0808 100 6556*
Answering machine
Your BT Granite can digitally record up to 12 minutes of messages or up to 59 messages. The maximum incoming message can be up to 3 minutes. You can operate your answering machine from: · the handset. · remotely, from any other TouchtoneTM telephone, see page 42. Your BT Granite comes with two pre-recorded outgoing messages, Answer and Record or Answer Only, alternatively you can record your own version of each.
You will need to set the day, date and time (if you have not already done so) so that you will know when each message was received. If you have subscribed to your network's Caller Display service, the date and time is set automatically when you receive your first call. To set the date and time manually, see page 27.
37
Using the answering machine
Set answer mode and switch on / off You can set your answering machine on or off from the handset. When switching on, select Answer & record or Answer only mode. See next page for further information on answer mode and outgoing messages. Scroll or to AnSwer MAChine.
If someone is accessing the answer machine menu, the counter on the base will flash A. The answer machine menu can only be accessed by one handset at any time.
to AnSwer MoDe and press SeleCt. or to:
AnSwer & reCorD press SeleCt to switch on and allow callers to leave a message. AnSwer only press SeleCt to switch on and enable callers to hear an outgoing message only. AnSwer off press SeleCt to switch answering machine off. Press BACk to return to the previous menu level.
If you experience any problems, please call the Helpline on 0808 100 6556*
38
Answering machine
Answer and Record The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is "Hello, your call cannot be taken at the moment, so please leave your message after the tone". Your Answer and Record outgoing message will replace the pre-recorded message. To reinstate the pre-recorded messages, delete your own recorded outgoing message, see below. Answer Only The pre-set Answer Only outgoing message, where callers hear an announcement but cannot leave a message, is "Hello, your call cannot be taken at the moment and you cannot leave a message, so please call later". When recording your Answer Only message, remember to advise your caller that they will not be able to leave a message. [. . . ] We recommend that you contact BT's approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer. Returning your phone If the Helpline is unable to remedy your problem they will issue you a Fault Reference Authorisation number and ask you to return the product to your original place of purchase. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. [. . . ]
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