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Detailed instructions for use are in the User's Guide.
[. . . ] User Guide
BT Graphite 2500
This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced. Simply hover the cursor over the page number, website or email reference and click when the icon changes to the icon.
Think before you print!
2
This User Guide provides you with all the information you need to get the most from your phone. You must set up your phone before you can use it. This doesn't take long and it is easy to do. [. . . ] For further information, see the BT Calling Features user guide supplied when you subscribe to the services of your choice.
Pre-stored BT Services numbers:
· HELPDEsK dials the BT Graphite 2500 Helpdesk for information and help. · BT 118500 dials BT directory enquiries. · vOICEMAIL lets you use your network's voicemail service (1571). · DIvERT CALLs diverts all calls to a different telephone number. · CALL WAITInG to activate/de-activate. · RInGBACK OFF lets you cancel an automatic ring back request. · WITHHOLD ID prevents your telephone number being sent when you make calls. Enters 141 automatically before the next call only.
Redial Open and dial from the BT Services menu Menu
1. Press
Redial
Redial , scroll
Calls
to BT sERvICEs and press
Menu
.
You can also select Divert calls, call waiting, ringback off or withholD iD to use other BT services.
or Calls to highlight HELPDEsK, BT 118500 or 2. CALL is displayed, if you wish to call the service press
Menu
.
Voice mail
Dials 1571 so you can play and manage messages left on your BT Answer 1571 voicemail service. You need to subscribe to BT Answer 1571 for this feature to work.
Redial To dial your voicemail
1. Scroll
Menu
Redial
, scroll
Calls
to BT sERvICEs and press
Menu
Menu
.
Calls
to vOICEMAIL and press
Menu
.
3. CALL is displayed, press
.
Please note that dependent on the setting you use, your network answering service (e. g. BT Answer 1571) may conflict with the answering machine on your BT Graphite 2500. For example, messages may be taken by the network service before your BT Graphite 2500 has a chance to answer them. If you experience difficulties then please call the Helpline for advice.
If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www. bt. com/producthelp
27
Redial To set up or edit your voicemail number
1. Scroll
Menu
Redial Redial Calls Calls
, scroll
Calls
to BT sERvICEs and press
Menu
Menu
.
Press to delete any existing number if necessary.
Secrecy
to vOICE MAIL. Enter the Voicemail number and press
.
Call Divert
You can choose to divert all calls or to divert calls only if the line is busy or only if there is no answer when someone calls to another telephone number of your choice.
Redial Set up or edit a Call Divert number Menu
1. Scroll
Redial
, scroll
Calls
to BT sERvICEs and press
Menu
Menu
.
or Calls to highlight either ALL CALLs, BUsy or 3. Scroll
Calls
Calls Redial
Redial to DIvERT CALLs and press
.
to EDIT nUMBER and press
Menu
.
Menu
5. Enter the number you want to divert calls to and press
Redial Activate/deactivate Call Divert
.
1. Scroll
Calls
to BT sERvICEs and press
Menu
Menu
.
Calls Redial
Redial to divert calls and press
.
or Calls to highlight which feature you want to 3. [. . . ] Please note you will need the FRA number before returning the product. This does not affect your statutory rights.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. If you require technical assistance outside of the 12 month guarantee period, please call BT's approved technical support agent, Helpdesk Solutions on 0870 240 5029.
Returning your phone
If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase. Where possible, pack the product in its original packaging. [. . . ]
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