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SO D UB F T SOM IS S H PL CR IS E F Q N AY IPT PH EA U ET S O AR W ER IO N TU TE O VI N T E R RE RL RK CE O EQ S Y PR F A C UI FE O RO A R E VI M LL E IS DE Y ER PA R OU YA . R BL E.
User Guide
BT IN TOUCH 2000
BT In Touch 2000
At a glance
Pendant receiver aerial
Aerial receives the Pendant signal to remotely activate the emergency sequence or automatically answer an incoming call in handsfree.
Calls button*
Use to access the Calls List (the list of numbers that have called you).
Handset hook
When the phone has been wallmounted, it keeps the handset in place.
Store button
Calls
Dial
Directory
Store
R
Secrec
Use to store phone numbers in the Quickdial memories and directory.
Speaker
GH
AB
DE
C
JK
M
N
L
I
When in handsfree, your caller's voice will be heard through the speaker.
PQ
RS
TU
W
V
Redial button
Press to redial the last number dialled.
Ringer volume and ringer tone switches (underside)
Volume
Redial
Use to adjust the volume and tone of the ringer.
Handsfree
Handsfree button
Allows you to use the phone without lifting the handset.
* Subscription to a Caller Display network service is required to use this feature.
Handset park (for wall-mount use only)
When you leave the phone during a conversation, you can place the handset on here.
Display
Displays time and date, call information and User prompts.
Dial button
Press to dial a number shown in the display.
Directory button
Use to access numbers stored in the directory.
Cancel button
Cancel
ectory
Used to delete entries in the Directory and Calls List and used to cancel the emergency sequence if activated.
Secrecy button
Secrecy
Held down, this button allows you to speak to someone in the same room without the person on the other end of the line hearing your conversation.
Recall button M1
DE
F
Use with some BT Calling Features and for transferring calls on certain switchboards.
Announce button (under Quickdial memory label)
M
Announce
W
Z XY
N
O
M2
Setup
Use to listen to messages and to record your own personal message (via the handset).
3 Quickdial memories
M3
Three Quickdial buttons that can be assigned to be used as emergency numbers.
Setup button (under Quickdial memory label) Quickdial memory label
To check and change optional features on your phone.
Emergency button
Press in an emergency to start the emergency sequence.
ee
For keeping a record of your Quickdial numbers.
Microphone
Use in `handsfree' conversation.
Volume button
Use to adjust the handsfree (loudspeaker) volume. Also use it to move the cursor left and right when editing names and numbers.
1
In this guide
At a glance Introduction
Unpacking For your records
1 3
3 3
Safety Setting up your phone Using the telephone
Making and receiving calls Using handsfree Redial Calls button and Calls List Using the R (recall) button Secrecy
4 5 9
9 9 10 10 12 12
The called number can now speak to the caller What to do next Entering your emergency contacts Changing Quickdial memory numbers Emergency announcements Status announcements Warning alerts
19 19 20 22 22 23 23
Using the BT In Touch 2000 in an emergency
Starting an emergency call What the caller will hear during an emergency call Cancelling an emergency call at the BT In Touch 2000 Someone else is using the telephone line in the caller's home in the event of an emergency Optional settings of the BT In Touch 2000 Returning your BT In Touch 2000 to its factory settings Registering your BT In Touch Pendant
24
24 24 25
Quickdial and Directory
Directory To use your Cancel button
13
14 15
25 25 27 28
Desk and wall-mounted phone positions
Raised Wall-mounted
16
16 17
Maintenance Help and advice Technical specification Index
31 32 33 34
Additional features available on your BT In Touch 2000
Using the Emergecy button If the called number is engaged
19
19 19
2
Introduction
You can expect your BT In Touch 2000 to provide many years of quality service. Please read the instructions carefully before use and keep this user guide for future reference.
Unpacking your BT In Touch 2000
Check that your BT In Touch 2000 is complete. [. . . ] The display shows, for example:
Store
ENTER MEMORIES M1 M2
Press Store. "Emergency status on" or "Emergency status off". The display shows the memories you have set with emergency status, such as:
EMERGENCY STATUS If all 3 numbers have M1 M2 M3 emergency status EMERGENCY STATUS M1 M2
EMERGENCY STATUS M1 M2
If only M1 and M2 have emergency status
These Quickdial memories now have emergency status.
Store
Press the appropriate M1/M2/M3 memory buttons to toggle between emergency status on/off. Press the Store button to confirm.
Please note You cannot allocate emergency status to a Quickdial memory without first storing a telephone number. important If you have not given emergency status to any Quickdial memories, your BT In Touch 2000 will announce "Warning no emergency numbers" at the end of the programming sequence.
IMPORTANT If you use any Quickdial numbers for a normal call that have been allocated as emergency numbers, your BT In Touch 2000 will treat them as an emergency. To avoid this you will need to insert the prefix 141. It is recommended that you also store the Quickdial emergency numbers in the directory and use the 141 prefix before the telephone number, see "Storing names and numbers in the Directory", on page 14. The Quickdial number can then be used in an emergency and the Directory number in a non-emergency.
IMPORTANT Please ensure that you advise your family and friends that you have programmed their number to receive emergency calls from your BT In Touch 2000. They should enter the code 555 on their telephone to accept the emergency call. Failure to enter this code within 1 minute will cause the BT In Touch 2000 to try the alternative emergency numbers. 21
Changing Quickdial memory numbers
You can only change a Quickdial memory number when the emergency status has been removed from that number. See `To confirm and change which numbers have emergency status' on page 21. To change a number stored in the memory, repeat the process for storing numbers, but enter the new number (see page 13). The new number will automatically replace the old number. Then give the number emergency status if you wish it to be included in the emergency sequence (see page 20).
To record a personal emergency announcement
Lift the label surrounding the Quickdial memory buttons to reveal the Announce and Setup buttons. Lift the handset.
Announce
Announce
Setup
Press and hold down the Announce button. You will hear, "To record a new announcement, please speak now" followed by a long beep. You have 10 seconds to record a new announcement message. The display shows:
Emergency announcements
The emergency announcement is the message which will be heard by the called number when they answer an emergency call. The announcement tells the called person that there is an emergency but can also convey important information about the caller, for example "I am an asthmatic and my call-out doctor's phone number is. . . ". When the caller presses the Emergency button and the emergency sequence is started, an emergency announcement will be played to the allocated emergency numbers. The BT In Touch 2000 has a pre-programmed announcement, which is "Emergency call, Emergency call. [. . . ] This gives enough time for you to order a replacement BT In Touch Pendant by ringing the product Helpline on 0845 6011 406 and quoting Item Code 871769.
30
Maintenance
General
Clean your BT In Touch 2000 with a damp cloth (not wet) or an antistatic wipe. Never use a dry cloth as this may cause a static shock. Outside warranty If your BT In Touch 2000 needs repair after the warranty period has ended, call the BT In Touch Product Helpline on 0845 6011 406 for information on our recommended repair agents. If you have to return any part of your BT In Touch 2000 Keep all parts that are working correctly. [. . . ]
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