User manual CANON BJC-2100

[. . . ] Color Bubble JetTM Printer BJC-2100 Series User's Manual Contents Introduction Welcome Printer Documentation How to Use This Manual Copyright Disclaimer Trademarks FCC Regulations Canadian Radio Interference Regulations Safety Precautions Basic Printing Procedures Examining the Printer Printing Your Document Loading Plain Paper Paper Handling Paper and Other Print Media Notes on Handling Print Media Setting the Paper Thickness Lever Printing on Special Media Types Printing Photographs Using BJ Cartridges Types of BJ Cartridges BJ Cartridge Guidelines Replacing Ink Tanks Replacing the BJ Cartridge Contents 2 Using the Windows Printer Driver Printer Driver Basics Opening the Printer Properties Dialog Box Selecting the Print Mode Setting the Page Size Confirming the Paper Feed Using Online Help Closing the Printer Properties Dialog Box Using the Macintosh Printer Driver Printer Driver Basics Selecting a Printer Driver Changing the Page Setup Dialog Box Settings Changing the Print Dialog Box Settings Using Balloon Help Using Background Printing Using the Printer With a Network Maintaining the Printer Cleaning the Printer Printing a Nozzle Check Pattern Cleaning the Print Head Cleaning the Paper Feed Rollers Transporting the Printer Contents 3 Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-job Paper Jams or Does Not Feed An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon Specifications Printing Specifications Printing Area Using the Optional IS-22 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems Contents 4 Introduction Welcome Printer Documentation How to Use This Manual Copyright Disclaimer Trademarks FCC Regulations Canadian Radio Interference Regulations Safety Precautions Introduction 5 Welcome Thank you for purchasing the BJC-2100 Series Color Bubble Jet Printer. Printer Documentation The documentation for your printer consists of these items: I Quick Start Guide Shows you how to set up the printer and prepare it for operation according to your computer system. You may also need your computer manual for reference during setup. I User's Manual (this manual) Shows you everything you need to know about using the printer efficiently and safely. A detailed troubleshooting section provides step-by-step guidance for identifying and solving printing problems. This User's Manual provides complete explanations of the features and functions of the printer. [. . . ] This reduces uneven coloration you may see in a document where a large amount of ink is used. Windows 1 2 3 Open the Printer Properties dialog box. Click the Advanced button in the Main tab. In the Quality tab, drag the slide bar to the right toward Fine and click the OK button. Macintosh 1 2 When using Manual for printing, click the Details button in the Print dialog box. In the Quality panel, drag the slide bar to the right toward Fine. Troubleshooting 180 Printout Is Unsatisfactory CHECK 2 IS HALFTONING SET FOR OPTIMUM PERFORMANCE? Check the Halftoning setting in the Quality tab of the printer driver. The Diffusion setting smoothes uneven or streaked colors. Windows 1 2 3 4 Open the Printer Properties dialog box. Click the Advanced button in the Main tab. In the Halftoning box under the Quality tab, disable Auto if it is checked and enabled. Click Diffusion and click the OK button. Macintosh 1 2 When using Manual for printing, click the Details button in the Print dialog box. In the Quality panel, set Halftoning to Scatter. Troubleshooting 181 Printout Is Unsatisfactory I Last Part of Print Job Not Printing The last part of each page in the document is not printed. CHECK 1 ARE YOU USING THE PAPER SIZE SPECIFIED IN THE PAGE SIZE SETTING? If the size of the paper loaded in the printer does not match the page size setting in the printer driver, part of each page may not print. Open the printer driver dialog box and adjust the setting. Windows Macintosh Setting the Page Size Changing the Page Setup Dialog Box Settings Note CHECK 2 Set the same page size setting for the application program and the printer driver. ARE THE COMPUTER AND PRINTER SECURELY CONNECTED? Check the connection of the printer cable at the computer and printer. A loose connection can cause losing part of a print job. Troubleshooting 182 Printout Is Unsatisfactory CHECK 3 IS A WPS DRIVER INSTALLED? Windows You may not be able to print correctly with a WPS (Windows Printing System) driver installed in your system. Confirm whether or not a WPS driver is installed in your system. Change the WPS driver port setting to FILE or delete the WPS driver. 1 2 3 Open the WPS Driver Properties window. In the Details tab, select FILE in the "Print to the following port" setting. To delete the WPS driver, select Programs and then Windows Printing System from the Windows Start menu and click Uninstall. Troubleshooting 183 Printout Is Unsatisfactory I Characters and Figures Notched / Gradation Streaked or Unnatural CHECK ARE YOU USING POSTSCRIPT? Macintosh Characters and figures print with unnatural notches. Gradation appears streaked. AN APPLICATION PROGRAM THAT ONLY SUPPORTS The BJC-2100 is a QuickDraw printer and is not a PostScript printer. Therefore, if you use an application program that only supports PostScript, the lines of characters and figures may print with unnatural notches. Always use an application program that supports QuickDraw. Some PostScript application programs have a setting that allows you to use ATM fonts or TrueType fonts. When you specify the ATM fonts or TrueType fonts in an application program, characters, figures and gradation can be reproduced properly. Troubleshooting 184 Printout Is Unsatisfactory I Color Document Not Satisfactory CHECK 1 ARE THE COLOR ADJUSTMENT SETTINGS CORRECT? In the printer driver, you can adjust the color tones of the image by changing the density of each color (cyan, magenta, yellow and black). [. . . ] On the Windows desktop, double-click the My Computer icon then double-click the CD-ROM icon. If Windows cannot read the CD-ROM, call the Canon Customer Care Center for help. Getting Help From Canon Scanner Problems 349 Other Scanner Problems I Does Not Launch With Default Settings CHECK DID Windows YOU LAUNCH IS SCAN FROM A APPLICATION PROGRAM? TWAIN-COMPATIBLE GRAPHICS This problem occurs when IS Scan is launched from a TWAIN-compatible graphics application program. Depending on the TWAIN-compatible graphics application program, Previous Settings selected in the Standard Value box under the Custom Settings dialog box may be cleared, and standard settings characteristic of the TWAIN-compatible program you are using may be used when launching IS Scan. [. . . ]