User manual CANON I320

[. . . ] All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR partner, Canon U. S. A. , Inc. , has determined that this product meets the ENERGY STAR guidelines for energy efficiency. All information regarding non-Canon products was compiled from publicly available information. [. . . ] If there is any problem with the CD-ROM, contact the Customer Care Center. CD-ROM Unable to proceed beyond the Printer Port screen Reinstall the printer driver 1. When the Terminate Installation screen is displayed, click OK OK. Carefully follow the procedures described in the Easy Setup Instructions and reinstall the driver. 38 Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not come out/Printing is Blurred/ Colors are Wrong / White Streaks Possible Cause Ink tank is not seated properly Print head nozzles clogged Try This Check that the ink tanks are firmly seated in the print head and reseat them if necessary. Print the nozzle check pattern to check for uneven ink output. When a specific color is missing from the nozzle check pattern, clean the print head. If ink supply is uneven: See "Print Head Cleaning" on page 25 Print Cleaning Check that your paper is loaded with the correct print side facing up. Note Follow the instructions packaged with your specialty media for loading and handling. Media not loaded print-side up Incorrect paper type On the Main tab, confirm that the Media Type selected matches the paper loaded. In the Print dialog box, confirm that the Media Type selected matches the paper loaded. Be sure to set the Print Quality setting to High for Windows or Fine for Macintosh. On the Main tab, click High for the Print Quality setting. The POWER lamp flashes green while the print data is being processed. Printing photographs and high-density graphics can take time. Avoid using USB cables longer than 16. 4 feet. Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or BJ Print Monitor in Macintosh for the deletion. See "Opening the Printer Properties dialog box directly from the Start menu" menu" Opening on page 20 2. Click Maintenance tab and then Start Status Monitor Monitor. Select Cancel All Documents in the Printer menu. Click Yes when a confirmation message appears. Note In Windows Me or Windows 98 Click to select an undesired document and select Purge Print Documents in the Printer menu. 1. Double-click BJ Print Monitor in the Extensions in the System Folder. [. . . ] (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. ) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. 52 Appendix Canon offers a full range of customer technical support* options: · · · · · For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www. canontechsupport. com www. canontechsupport. com) www. canontechsupport. com Automated interactive telephone support on most current products 24 hours, 7 days a week (1-800-423-2366) 24-hour, Fax-On-Demand System for Product specifications and technical information (1-800-526-4345) Free live technical support Monday--Saturday (excluding holidays) for Products still under warranty (1-757-413-2848) The location of the ASF nearest you (1-800-423-2366, select "automated support options") If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the Free live technical support number above or via the website at www. canontechsupport. com This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. * Support program specifics are subject to change without notice. Canon U. S. A. , Inc. One Canon Plaza Lake Success, NY 11042 USA Canon is a registered trademark of Canon Inc. 53 Index Index A Aligning Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . [. . . ]