User manual CANON I9950

[. . . ] Toll-Free Live Tech Support**--(1-800-828-4040) This option provides live telephone technical support, free of service charges, Monday-Saturday (excluding holidays), for the one year duration of your product warranty. You can continue to call via the toll number for technical support (see #4, below) at the expiration of the warranty, or you can extend your service and support coverage (both toll-free tech support and repair) by purchasing a cost-attractive Canon CarePAK extended service plan. For more information, please visit our Web site at www. canonesp. com. Live Tech Support**--(1-757-413-2848) This service is available to you at the expiration of your product's warranty period, and provides live telephone technical support, which may include a fee, Monday-Saturday (excluding holidays). [. . . ] Utility) (3) Select your printer from the Name list and click Configure Configure. (4) Select your printer from the Product list and click Maintenance Maintenance. 3 Print the pattern. (1) Select Custom Settings from the pull-down menu. (2) Select Align heads manually check box, and then click Send Send. When the confirmation message is displayed, click OK OK. (3) Select Test Print from the pulldown menu. Alignment. (4) Click Print Head Alignment 59 Printing Maintenance (5) When the confirmation message is displayed, click Print Head Alignment. Alignment Note Click Check Setting to print the current setting and finish the operation. 4 Align the Print Head. (1) Look at the print out. From the patterns, select the most even, least irregular patterns and enter their numbers. (2) Enter the numbers. (3) Click Send Send. (4) Click Quit Quit. 60 Troubleshooting Troubleshooting This section provides troubleshooting tips for the most common printing problems. Troubleshooting usually falls into one of the following categories. · "Cannot Install the Printer Driver" on page 62. Cannot Driver · "The USB 2. 0 Hi-speed Connection Does Not Work Properly on page 63. The Properly" · "Print Quality is Poor or Contains Errors on page 64. Print Errors" · "Troubleshooting Printer Hardware on page 66. Click Exit on the Welcome screen, then remove the CD-ROM. Carefully follow the procedures described in the Easy Setup Instructions and reinstall the driver. 62 Troubleshooting The USB 2. 0 Hi-speed Connection Does Not Work Properly Problem When you connect to a computer running Windows XP, the screen shows the warning message "High-SPEED USB Device Plugged into non-HighSPEED USB Hub". The USB 2. 0 HiSpeed connection does not work properly. Possible Cause You connect to a computer that does not support USB 2. 0 Hi-Speed. Try This Connect to the printer's lower port (USB). The warning message will no longer appear. For the system requirements for the USB 2. 0 Hi-Speed connection, see "BJ Printer Driver BJ Systems Requirements" on page 79. Requirements You connect to a computer that does not support USB 2. 0 Hi-Speed. Connect to the printer's lower port (USB). For the system requirements for the USB 2. 0 Hi-Speed connection, see "BJ Printer Driver BJ Systems Requirements" on page 79. Requirements Even though your Your cable does not Be sure to use a USB 2. 0 Hi-Speed certified cable, preferably one no longer than 3 computer and support USB 2. 0 Hi- meters (approx. support USB 2. 0 Hi-Speed, it does not seem to work well. You connect to the Connect the printer directly to the computer's USB port without going through the computer through a hub. Read the manual supplied with the expansion card and reinstall the card. [. . . ] 56 Print Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 print head holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Print Media to Avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]