User manual CANON PIXMA IP2000 Quick Start Guide

[. . . ] Photo Printer Quick Start Guide Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Model Number (located on the front of the printer): Setup Software and User's Guide version number (USCD X. X) located on the CD-ROM: Purchase Date: Canon U. S. A. Customer Technical Support Sequence* 1. Internet -- www. canontechsupport. com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. [. . . ] C · "Cannot Install the Printer Driver" on page 62 · "Print Quality is Poor or Contains Errors" on page 63 P T · "Troubleshooting Printer Hardware" on page 65 · "Paper Does Not Feed Properly" on page 66 P · "Handling Error Messages" on page 68 H A · "An Error Message Appears on the Screen" on page 69 · "Cannot Print Properly from the Digital Camera" on page 71 C When an Error Occurs The BJ Status Monitor opens and displays a message. Take the appropriate action described in the message. The message may vary depending on your operating system. 61 Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Try This Follow the Easy Setup Instructions for proper printer driver installation. If the installer was forced to terminate due to an error, remove the CD-ROM from the CD-ROM drive and restart your computer. If this problem persists, contact the Customer Care Center. Other applications opened on your computer can interfere with the installation routine. Close all open software applications before reinstalling the printer driver. Refer to the Easy Setup Instructions for installing the printer driver. If printer driver installation did not start automatically when you inserted the CDROM into the CD-ROM drive: 1. For non-Windows XP, open the My Computer window, and then double-click the CDROM icon. Double-click the CD-ROM icon on your desktop to start installation. Installation CD-ROM Ensure that there are no problems with the Setup Software & User's Guide CDnot working ROM. properly Use Windows Explorer to ensure that the CD-ROM can be read. Ensure that the CD-ROM icon is displayed on the desktop. If there is any problem with the CD-ROM, contact the Customer Care Center. Unable to proceed beyond the Printer Connection Screen Cannot Install the Installation Printer Driver procedure not followed correctly Other applications running in the background Installation does not start automatically when the CD-ROM is inserted into the drive If you cannot proceed beyond the Printer Connection screen; 1. When the Installation Failure screen is displayed, click Start Over. Easy Intall screen is displayed, click Back. Carefully follow the procedures described in the Easy Setup Instructions and reinstall the printer driver. 62 Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks appear / Printed Ruled Lines are Displaced Possible Cause Ink tank is not seated properly Print Head Nozzles clogged Try This Check that the ink tanks are firmly seated in the Print Head and reseat them if necessary. See "Insert the ink tank. " on page 55. I Print the nozzle check pattern to check for uneven ink output. P See "Printing the Nozzle Check Pattern" on page 39. When a specific color is missing from the nozzle check pattern, clean the Print Head. [. . . ] 68 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 84 Index Photo Paper Plus Glossy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Photo Paper Plus Semi-Gloss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Photo Paper Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 PhotoRecord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 PictBridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22, 77 PictBridge-compatible Digital Cameras . . . . . . . . . . . . . . . . . . . . . . . . 20 POWER button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 POWER lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 POWER/ERROR lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Preview before printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Print Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Print Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40, 41 Print dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 17 Print Head Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50, 52 Print Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Print Media to Avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 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