User manual CANON PIXMA IP5000 Quick Start Guide

[. . . ] Photo Printer Series Quick Start Guide Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the printer): Model Number (located on the front of the printer): Setup Software & User's Guide CD version number (USCD X. X) located on your CD-ROM: Purchase Date: Canon U. S. A. Customer Technical Support Sequence* 1. Internet -- www. canontechsupport. com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. [. . . ] Ink does not eject Ink tank is not seated properly/Printing is properly/Ink tank is Blurred/Colors are empty Wrong/White Streaks appear (1) (2) If ink tank is empty, replace the ink tank. See "Replacing an Ink Tank" on page 42. Print Head is misaligned Align the Print Head. See "Aligning the Print Head" on page 61. Print Head nozzles are Print the nozzle check pattern to check for uneven ink output. clogged See "Printing the Nozzle Check Pattern" on page 49. See "Print Head Cleaning" on page 53. Paper loaded wrong side up Check the print side of the paper. Follow the instructions packaged with your specialty media for loading and handling. Incorrect paper type On the Main tab of the printer driver, confirm that the Media Type selected matches the paper loaded. In the Print dialog box of the printer driver, select Quality & Media from the pop-up menu, and then confirm that the Media Type selected matches the paper loaded. Select Other Photo Paper from Media Type. Load one sheet at a time and remove each sheet as soon as it is printed. Glossy photo paper other than the Canon specialty media is used Print Quality is not set Be sure to set the Print Quality setting to High in Windows, or Fine in properly Macintosh. On the Main tab, click High for the Print Quality setting. When you cannot choose the High setting or when the print quality does not improve, select Custom, click Set and then adjust the Quality bar for higher print quality. 1. Select Quality & Media from the pop-up menu and then click Detailed Setting. Drag the Print Quality slide bar to the Fine end. 67 Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to print images that have high color saturation. Reduce the Intensity setting in the printer driver and try printing again. On the Main tab, select Manual for Color Adjustment, and then click Set. Drag the Intensity slide bar to adjust the intensity. 1. Select Color Options from the pop-up menu. Drag the Intensity slide bar to set the intensity. Paper feed roller is dirty Back of Paper is Smudged Inside of the printer is dirty Paper feed roller is dirty Media is curled Clean the paper feed roller. See "Paper Does Not Feed Properly" on page 71. If the inside of the printer is dirty, printed paper may be smudged. Periodically clean the inside of the printer. [. . . ] 42 RESUME/CANCEL button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 S Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Saving Driver Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]