User manual CANON PIXMA MX310

[. . . ] Office All-In-One series Quick Start Guide QT51366V01 Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the product): ____________________________________ Model Number (located on the top of the product): ______________________________________ Setup CD-ROM number (located on the CD-ROM): _____________________________________ Purchase Date:__________________________________________________________________ Customer Technical Support Sequence* 1. Internet -- www. canontechsupport. com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech Support -- www. canontechsupport. com For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. [. . . ] Numerous nozzles are installed in the Print Head for high-precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print head nozzles become blocked by dried ink. Periodically printing or cleaning the Print Head can prevent this blockage. 72 Routine Maintenance Cleaning Your Machine This section describes the cleaning procedure that is needed to maintain your machine. Caution Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine threads may remain inside the machine and cause problems such as a blocked Print Head and poor printing results. Use a soft cloth to avoid scratching the components. Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine, as this may cause a malfunction or damage the machine's surface. Cleaning the Exterior of the Machine Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine. Important When cleaning the exterior of the machine, do not use tissue paper, rough-textured cloth, or similar materials, as this may scratch the surface. Never use neutral detergent or volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner, as this may damage the surface. Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface with it gently. Smooth out wrinkles on the cloth if necessary before cleaning. Cleaning the Platen Glass and Document Cover Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine. Important The inner side of the Document Cover (white sheet) (C) is easily damaged, so wipe it gently. If the glass of the ADF (A) is stained with ink, correction fluid, or the like, black streaks may appear on the printed paper when the document is loaded in the ADF. With a clean, soft, lintfree cloth, wipe the glass of the ADF. With a clean, soft, lint-free cloth, wipe the Platen Glass (D), the inner side of the Document Cover (white sheet) (C), the glass of the ADF (A), and the inner side of the ADF (white area) (B) gently. Make sure not to leave any residue, especially on the Platen Glass. (B) (C) (A) (D) Routine Maintenance 73 Cleaning the ADF Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine. 1 Open the Document Tray. 2 Open the Feeder Cover. 3 4 5 6 With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Feeder Cover (A). After wiping, close the Feeder Cover by pushing it until it clicks into place. Reconnect the power cord then turn on the machine. (A) Cleaning the Paper Feed Roller (Roller Cleaning) Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear the roller, so perform this only when necessary. 1 2 Make sure that the machine is turned on, and then remove any paper from the Rear Tray. Open the Paper Output Tray. (1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently. (2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side. 74 Routine Maintenance 3 Clean the paper feed roller. (1) Press the Menu button repeatedly until MAINTENANCE appears. (2) Press the [ or ] button to select ROLLER CLEANING, then press the OK button. The paper feed roller will rotate as it is cleaned. 4 5 Repeat step 3 twice. Make sure that the paper feed roller stops rotating, then load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray. Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Inside" in "Main Components" of the User's Guide on-screen manual. 6 Repeat step 3 three times. The paper cleans the paper feed roller as it feeds through the machine. If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. [. . . ] CANON USA WILL RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. 114 Safety Precautions * Support program specifics are subject to change without notice. ** InstantExchange warranty service is subject to the availability of refurbished or new replacement units. [. . . ]