User manual CANON PIXMA MX712 BROCHURE

[. . . ] Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www. canonesp. com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. [. . . ] Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper. Load this and only this sheet of paper in the Rear Tray with the open side to the front. Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. (A) (A) Load the paper after unfolding it. 5 6 7 8 Open the Canon IJ Printer Utility dialog box. Make sure that Cleaning is selected in the pop-up menu. Confirm the displayed message and click Execute. The paper cleans the inside of the printer as it feeds through the printer. Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again. If the problem is not resolved after performing cleaning twice, the protrusions inside the printer may be stained. See "Cleaning the Protrusions Inside the Printer" on page 51. Important Do not perform any other operation while the bottom plate is being cleaned. Note When performing Bottom Plate Cleaning again, make sure to use a new piece of paper. 50 Routine Maintenance Cleaning the Protrusions Inside the Printer If protrusions inside the printer are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and disconnect the power cord before cleaning the printer. Routine Maintenance 51 Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the printer. Note This section mainly describes the methods of printer operation for troubleshooting. To handle problems using your computer, refer to "Troubleshooting" in the User's Guide on-screen manual. Check the following to ensure that your system environment supports USB 2. 0 Hi-Speed connection. The USB port on your computer supports USB 2. 0 Hi-Speed connection. The USB cable, and the USB hub if you are using one, support USB 2. 0 HiSpeed connection. Be sure to use a certified USB 2. 0 Hi-Speed cable. We recommend the cable to be no longer than around 10 feet / 3 meters. The operating system of your computer supports USB 2. 0 Hi-Speed connection. Obtain and install the latest update for your computer. The USB 2. 0 Hi-Speed driver operates properly. Obtain the latest version of the USB 2. 0 Hi-Speed driver compatible with your hardware and install it on your computer. Important For details on USB 2. 0 Hi-Speed of your system environment, contact the manufacturer of your computer, USB cable, or USB hub. "This Device Can Perform Faster" Message Is Displayed Cause Your system environment is not fully compatible with USB 2. 0 Hi-Speed. Action Your system environment is not compatible with USB 2. 0. See "Printing Speed Is Slow / USB 2. 0 Hi-Speed Connection Does Not Work" on page 54. 54 Troubleshooting Print Results Not Satisfactory If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors, confirm the paper and print quality settings first. Check 1: Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type setting may reduce the quality of printout color. [. . . ] (SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. ) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL 78 PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY. Canon USA offers a range of customer technical support* options: Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www. canontechsupport. com) Toll-free live technical support Monday--Saturday (excluding holidays) at 1-800-828-4040 Telephone Device for the Deaf (TDD-1-866-251-3752) Repair or Exchange Service Options: In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options: Authorized Service Facility Carry-In / Mail-In Service Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's option, through Canon USA's Authorized Service Facility (ASF) network. The name and telephone number of the ASF(s) near you may be obtained from Canon USA's Web site at www. canontechsupport. com or by calling the Canon USA Customer Care Center at 1-800828-4040, or any time while speaking to a technical support person. A Product covered by this limited warranty will be repaired or exchanged, as determined by Canon USA, and returned without charge by the ASF. [. . . ]