User manual CANON PIXMA PRO-10 EL MANUAL PARA UTILIZAR AIRPRINT PARA WINDOWS [SPANISH VERSION]
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Manual abstract: user guide CANON PIXMA PRO-10EL MANUAL PARA UTILIZAR AIRPRINT PARA WINDOWS [SPANISH VERSION]
Detailed instructions for use are in the User's Guide.
[. . . ] All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR partner, Canon U. S. A. , Inc. , has determined that this product meets the ENERGY STAR guidelines for energy efficiency. All information regarding non-Canon products was compiled from publicly available information. [. . . ] · "Cannot Install the Printer Driver" on page 62 Cannot Driver · "Print Quality is Poor or Contains Errors on page 63 Print Errors" · "Troubleshooting Printer Hardware on page 65 Troubleshooting Hardware" · "Paper Does Not Feed Properly on page 68 Paper Properly" · "Paper Jams" on page 69. Paper Jams · "Handling Error Messages on page 72 Handling Messages" · "An Error Message Appears on the Screen on page 74 An Screen"
When Error Occurs The BJ Status Monitor opens and displays a message when an error occurs. Take the appropriate action described in the message. The message may vary depending on your operating system.
61
Troubleshooting
Cannot Install the Printer Driver
Problem Possible Cause Try This
Follow the Easy Setup Instructions packaged with your printer for proper printer driver installation. If the installer was forced to be terminated due to an error, Windows may be unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer. If this problem persists, refer to your Windows documentation for more information. Other applications Other applications opened on your computer can interfere with the installation (including anti-virus routine. Close all open software applications before reinstalling the printer driver. software) running Refer to the Easy Setup Instructions for installing the printer driver. in the background Installation does not start automatically when the Setup Software & User's Guide CDROM is inserted into the drive Cannot Install the Installation Printer Driver procedure not followed correctly
If the printer driver installation did not start automatically when you inserted the Setup Software & User's Guide CD-ROM into the CD-ROM drive: 1. Cleaning
Paper loaded wrong Check the print side of the paper. side up Follow the instructions packaged with your specialty media for loading and handling. Incorrect paper type On the Main tab of the printer driver, confirm that the Media Type selected matches the paper loaded. In the Print dialog box of the printer driver, select Quality & Media from the popup menu, and then confirm that the Media Type selected matches the paper loaded. Glossy photo paper Select Other Photo Paper from Media Type It may resolve the problem. other than the sheet at a time and remove each sheet as soon as it is printed. Canon specialty media is used Print Quality is not set properly Be sure to set the Print Quality setting to High in Windows, or Fine in Macintosh. On the Main tab, click High for the Print Quality setting. When you cannot choose the High setting or when the print quality does not improve, select Custom click Set and then adjust the Quality bar for higher Custom, print quality. Select Quality & Media from the pop-up menu and then click Detailed Setting. Drag the Print Quality slide bar to the Fine end.
63
Troubleshooting
Problem
Printed Paper Curls or Ink Blots
Possible Cause
Try This
Paper being used is Use High Resolution Paper, Photo Paper Pro or other Canon specialty paper to too thin print images that have high color saturation. [. . . ] 16 Print dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 18 Print Head Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57, 59 Print Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 print head holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Print Media to Avoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]
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