User manual CANON SERVIDOR IMAGEPRESS J200 BROCHURE

[. . . ] Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www. canonesp. com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. [. . . ] If the straight line is misaligned or the Print Head position is misaligned, align the Print Head position. See "Aligning the Print Head" on page 64. Routine Maintenance 71 Keeping the Best Printing Results To avoid drying of the Print Head and clogging of the nozzles, note the following. Note Ink may blur depending on the paper in the following cases: Printed area is traced with a highlight pen or paint-stick, or Printed area is stained with water or sweat. If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed properly. For details, see "When Printing Becomes Faint or Colors Are Incorrect" on page 59. When You Turn Off the Machine Follow the procedure below to turn off the machine. (1) Press the ON/OFF button to turn off the machine. (2) Confirm that the Power lamp has gone out. This takes a few seconds or as long as around 30 seconds. (3) Unplug the power cord from the wall outlet. If you are using a power outlet strip, you can switch it off instead. When you press the ON/OFF button to turn off the machine, the machine automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the Power lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog. When You Are Not Using the Machine for a Long Time When you are not using the machine for a long time, print or copy in both black & white and in color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print Head. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve the problem, contact your Canon service representative. (A) Cleaning the Inside of the Machine (Bottom Plate Cleaning) This section describes how to clean the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. Important Do not perform any other operation while the bottom plate is being cleaned. 1 2 Make sure that the machine is turned on, and then remove any paper from the Rear Tray. Open the Paper Output Tray. (1) Put your finger in the rounded indent beside the Paper Output Tray and open it gently. (2) Open up and set the Output Tray Extension completely by pressing down the hollow on its front side. 3 Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then unfold the paper. Routine Maintenance 75 4 Load this and only this sheet of paper in the Rear Tray with the open side to the front. Set the Paper Thickness Lever to the left. For details on the Paper Thickness Lever, refer to "Inside" in "Main Components" of the User's Guide on-screen manual. (A) 5 Perform bottom plate cleaning. (1) Press the Menu button repeatedly until MAINTENANCE appears. (2) Press the [ or ] button to select BOTTOM CLEANING, then press the OK button. The paper cleans the inside of the machine as it feeds through the machine. (A) Load the paper after unfolding it. Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate Cleaning again. If the problem is not resolved after performing Bottom Plate Cleaning twice, the protrusions inside the machine may be stained. See "Cleaning the Protrusions Inside the Machine" on page 76. Note When performing Bottom Plate Cleaning again, make sure to use a new piece of paper. Cleaning the Protrusions Inside the Machine If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton swab or the like. Caution Be sure to turn off the power and disconnect the power cord before cleaning the machine. 76 Routine Maintenance Troubleshooting This section describes troubleshooting tips for problems you may encounter when using the machine. Note This section mainly describes the methods of machine operation for troubleshooting. [. . . ] InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p. m. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. [. . . ]