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Detailed instructions for use are in the User's Guide.
[. . . ] DRM is a protected file and cannot be played on the MP3 player.
ISSUE # 2 WHY DOES MY MP3 PLAYER READ "NO FILE"
If your MP3 player reads no file after you have transferred files into the unit then it simply means you have transferred an invalid file format into the unit. [. . . ] Make sure the files are MP3 or WMA file.
ISSUE #3 WHY DO I RECEIVE AN "OUT OF MEMORY" ERROR MESSAGE WHEN ADDING SONGS TO MY MP3 PLAYER
This error message indicates that the MP3 player memory is full. To add new songs to the MP3 player, you will need to create space by deleting existing files.
ISSUE #4 HOW DO I TRANSFER MY MP3 FILES INTO THE MP3 PLAYER
Connect the MP3 player to the USB port of your computer. Copy and Paste or Drag and Drop your MP3 files from your source folder into the MP3 player (local disk). If the MP3 player freezes, it means the firmware is corrupted. You will need to download the firmware from our web site and insert the firmware file into the mp3 player " firmware " folder.
ISSUE # 6 WHY DOES MY MP3 PLAYER FREEZES
If you like to upgrade the firmware, please click on the below link http://www. cobyusa. com/support/support. php?sub_cat=manual and download the MPC941 After the firmware files has been download, simply open the zip files and drag and drop the firmware file (BT-MPC941-051217-Ver0. 985) into the MP3 player " firmware " folder
ISSUE #7 HOW DO I UPGRADE THE FIRMWARE
If you are still having difficulty setting up your MP3 player, please contact Customer Care / Technical Support, Monday-Friday 8:00 AM 11:00 PM EST, Saturday and Sunday 9:00 AM 11:00 PM EST. You can also reach us online at
customerservice@cobyusa. com or techsupport@cobyusa. com
1-800-681-2629 OR 718-416-3197 [. . . ] You will need to download the firmware from our web site and insert the firmware file into the mp3 player " firmware " folder.
ISSUE # 6 WHY DOES MY MP3 PLAYER FREEZES
If you like to upgrade the firmware, please click on the below link http://www. cobyusa. com/support/support. php?sub_cat=manual and download the MPC941 After the firmware files has been download, simply open the zip files and drag and drop the firmware file (BT-MPC941-051217-Ver0. 985) into the MP3 player " firmware " folder
ISSUE #7 HOW DO I UPGRADE THE FIRMWARE
If you are still having difficulty setting up your MP3 player, please contact Customer Care / Technical Support, Monday-Friday 8:00 AM 11:00 PM EST, Saturday and Sunday 9:00 AM 11:00 PM EST. [. . . ]
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