User manual COMPAQ DESKJET 3000 J310 QUICK GUIDE

[. . . ] You need to know your wireless network name (SSID) and Wireless Password (WPA passphrase or WEP key) if you are using either of these wireless security methods. In some cases, the software may be able to find these for you. Note: When finished, you have both a USB and network printer icon in the printer's folder. You can choose to keep or delete the USB printer icon. [. . . ] If the printer has been idle, you may need to press the wireless button twice to display the wireless menu. If the printer is connected, you will see the IP address (for example, 192. If the printer in not connected, you will see Not Connected on the printer display. 2: If you determined in Step 1 that the product is not connected to a network and this is the first time you are installing the product, you will need to follow the on-screen instructions during software installation to connect the product to the network. Then when prompted, temporarily connect a USB cable between your network connected computer and printer to establish a connection. If the connection fails, follow the prompts to correct the problem, and then try again. When the setup is finished, you will be prompted to disconnect the USB cable and test the wireless network connection. Once the product connects successfully to the network, install the software on each computer that will use the product over the network. If the device is unable to join your network, check for these common issues: â· You might have picked the wrong network or typed in your network name (SSID) incorrectly. Check and make sure that you enter the same SSID as the computer is using. â· You might have typed in your wireless password (WPA passphrase or WEP key) incorrectly (if you are using encryption). Note: If the network name or the wireless password are not found automatically during installation, and if you don't know them, you can download an application from www. Com/go/networksetup that might help you locate them. This application works for only Windows Internet Explorer and is only available in English. Try restarting both the product and the router by turning off the power for each of them, and then on again. Your computer might not be connected to your network. Make sure that the computer is connected to the same network to which the HP Deskjet is connected. If you are connected wirelessly, for example, it is possible that your computer is connected to a neighbor's network by mistake. Security software might be causing problems. Security software installed on your computer is designed to protect your computer against threats that can come from outside your home network. A security software suite can contain different types of software such as an anti-virus, anti-spyware, firewall and child protection applications. Firewalls can block communication between devices connected on the home network and can cause problems when using devices like network printers and scanners. [. . . ] If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. [. . . ]