User manual COMPAQ DESKJET 420

[. . . ] HP DeskJet 420 Series Printer User's Guide English Acknowledgments Microsoft is a U. S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Table of Contents 1 Getting Started Packing List . 1 STEP 1: Connecting the Power Adapter . [. . . ] This gives you a better grip on the jammed paper. 2642026 Paper is jammed in the printer. To clear the jam, see below, "When Paper Is Jammed in the Printer. " 2642030 If there is no paper jam, turn the printer off and then on again. If the three lights still blink, call HP Customer Care. 6. Grip the jammed paper firmly by its sides and pull it out slowly. When Paper Is Jammed in the Printer To clear the paper jam, perform the following steps: 1. Remove the paper from the paper tray. 2642031 7. After clearing the paper jam, close the paper separator. 2642027 3. Open the printer door. 2642032 2642028 8. Re-attach the printer door by first placing the door flat on the paper tray. Then align the hinges on the printer door with the pins on the printer. Press the printer door in until the printer door clicks into place. 4. Remove the printer door by grasping it by its sides and then pulling the door toward you. 2642033 9. Load paper and try printing again. 11 When Paper Is Not Loading Paper does not feed into the printer properly. s Printing is slanted on the A4 size paper. s Re-load the paper. See page 3, "STEP 3: Loading Paper. " You are printing on a US Letter size paper, but the paper size selector (A4/LTR) is set to A4. Or you are printing on an A4 size paper, but the paper size selector (A4/LTR) is set to LTR (US Letter). Adjust the paper size selector (A4/LTR) according to the paper size. Some paper in the stack may be of a different type, size, and weight. Make sure the paper in the stack are of the same type, size, and weight. To clear the jam, see page 11, "When Paper Is Jammed in the Printer. " The printer door is not closed properly. The computer was turned off while the printer was printing. Turn off the printer and turn on the computer. Then turn the printer on. s You are printing on an A4 size paper, but the paper size selector (A4/LTR) is set to LTR (US Letter). Switch the paper size selector (A4/LTR) to A4. [. . . ] Improper or inadequate maintenance or modification; b. Software, interfacing, media, parts, or supplies not provided or supported by HP; or c. Operation outside the product's specifications. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. [. . . ]