User manual COMPAQ GX5050

[. . . ] Compaq X Gaming PC Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week IMPORTANT NOTE Product failure or issues that arise from altering the hardware configuration or component performance, such as overclocking, is not covered under warranty. If you experience a problem with your new Compaq X, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. We have specialists available to help you with your technical support questions as they arise via the Web or phone (see inside). Before contacting Customer Support, it's important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name: ___________________________________________________________________ Model Number: __________________________________________________________________ Serial Number: ___________________________________________________________________ Purchase Date: ___________________________________________________________________ Don't Forget to Register! Click "Register with Compaq" on your desktop or go to: http://register. hp. com NOTE: You can view your PC product number, model number, and serial number by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. 3 Contact us by phone 24 hours a day, seven days a week, in both English and Spanish (U. S. [. . . ] Also, standard warranty service response time is subject to change due to local parts availability. A customer may be required to provide product specific information, in accordance with the HP Global Warranty Notification process, prior to moving the products. The required information ensures that HP is prepared to provide the required level of warranty service in the destination country/region and that the product is designed to work in the destination country/region. When the product has been transferred to another country/region it will be entitled to the same warranty as if the product had been purchased in the country/region to which it has been transferred. Contact HP, your local HP authorized reseller, or refer to the Web site at: http://www. hp. com/support to begin the HP Global Warranty Notification process prior to transferring HP Products to another country/region. HP is not responsible for any tariffs or duties that may be incurred in transferring the products. Transfer of the products may be covered by export controls issued by the United States or other governments. Customer Self Repair Warranty Service In countries/regions where it is available, your HP Limited Warranty may include a Customer Self Repair warranty service. If applicable, HP will determine in its sole discretion that Customer Self Repair is the appropriate method of warranty service. If so, HP will ship approved replacement parts directly to you to fulfill your HP Hardware Product warranty service. This will save considerable repair time. After you contact HP and the fault diagnosis identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and a technician will assist you over the phone. In cases where the replacement part must be returned to HP, you must ship the defective part back to HP within a defined period of time, normally fifteen (15) days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement. With a Customer Self Repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. If Customer Self Repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at: http://www. hp. com/support Service Upgrades HP has a range of additional support and service coverage for your product that can be purchased locally. However, some support and related products may not be available in all countries/regions. For information on availability of service upgrades and the cost for these service upgrades, refer to the HP Web site at: http://www. hp. com/support Carry-in Warranty Service Under the terms of carry-in service, you will be required to deliver your HP Hardware Product to an authorized service location for warranty repair. You must prepay any shipping charges, taxes, or duties associated with transportation of the product to and from the service location. [. . . ] WARNING: To reduce the possibility of an electric shock from the telephone network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power outlet. WARNING: Always disconnect the modem cord from the telephone system before installing or removing your computer cover. WARNING: Do not operate the computer with the cover removed. [. . . ]