User manual CRESTRON CNXENET
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Manual abstract: user guide CRESTRON CNXENET
Detailed instructions for use are in the User's Guide.
[. . . ] 6 CRESTRON Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operations & Installation Guide - DOC. 8129
Contents · i
CRESTRON
CNX Ethernet Expansion Card: CNXENET
Description
Functional Description
The CNXENET is an optional feature designed specifically for Crestron's CNMSX and CNRACKX control systems. The field-upgradable card connects directly to Crestron's exclusive DPA (Direct Processor Access) slot; providing high-speed access straight to the system processor. [. . . ] 3.
Place the control system right-side-up on a flat surface and remove four screws from the top of the unit. There are .
Lift and remove control system top cover
CNXENET Installation (2 of 4) into CNMSX
4. 7.
Remove six screws control system Remove two screws control system.
that secure I/O printed circuit board .
to the
Remove I/O printed circuit board
that secure CNXENET cover plate .
to the
Remove CNXENET cover plate
Operations & Installation Guide - DOC. 8129
CNX Ethernet Expansion Card: CNXENET · 3
CRESTRON
CNXENET Installation (3 of 4) into CNMSX
NOTE: Carefully push aside the computer interface ribbon cable to make room for the CNXENET. Carefully align and insert pins on the 26-pin CNXENT connector with connector on processor board (labeled ETHERNET). Press CNXENET board until pins are fully seated in connector; DO NOT force pins into connector. Align mounting brackets on CNXENET printed circuit board with mounting holes in chassis so that RJ45 connector aligns with cut out. to the control system with two screws with six screws . Replace and secure I/O printed circuit board
CNXENET Installation (4 of 4) into CNMSX
12. Secure control system top cover .
with 12 screws
and four screws
4 · CNX Ethernet Expansion Card: CNXENET
Operations & Installation Guide - DOC. 8129
CRESTRON
Problem Solving
Troubleshooting
The table below provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative; refer to "Further Inquiries" on page 5.
CNXENET Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Follow installation procedures in this guide. Verify proper connection at Ethernet port. Follow installation procedures in this guide and inspect connector pins. Upgrade firmware/software versions as per those listed in the Leading Specifications section.
Communications CNXENET improperly via the DPA port is installed. Incorrect firmware/software.
Further Inquiries
If after reviewing this Operations & Installation Guide for the CNXENET, you cannot locate specific information or have questions, please take advantage of Crestron's award winning customer service team by calling: · · · · · In the US and Canada, call Crestron's corporate headquarters at 1-888-CRESTRON [1-888-273-7876] or 1-201-767-3400. In Europe, call Crestron International at +32-15-50-99-50. In Asia, call Crestron Asia at +852-2341-2016. In Latin America, call Crestron Latin America at +5255-5093-2160. In Australia, call Crestron Pacific at +613-9480-2999.
For local support from exclusive Crestron factory-trained personnel in New Zealand call Amber Technologies at +649-410-8382.
Operations & Installation Guide - DOC. 8129
CNX Ethernet Expansion Card: CNXENET · 5
CRESTRON
Return and Warranty Policies
Merchandise Returns / Repair Service
1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. [. . . ] In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party. CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty. [. . . ]
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