User manual CRESTRON TPMC-L-IMC

[. . . ] The wire runs are terminated on the rear of the TPMC-15/17 wall mount touchpanel where they are converted to the cable-type required by the touchpanel. An LED indicates when power is supplied to the TPMC-L-IMC. The TPMC-L-IMC has a mounting flange to secure the unit to a mounting surface or the rear of a rack as shown in the following diagram. The TPMC-L-IMC should be installed near the power supply. Physical Views of the TPMC-L-IMC 2. 14 in (5. 42 cm) PWR IN: FROM EXTERNAL POWER SUPPLY 1. [. . . ] TPMC-L-IMC Troubleshooting TROUBLE PWR LED does not illuminate. POSSIBLE CAUSE(S) TPMC-L-IMC is not receiving power. CORRECTIVE ACTION Verify that the TPMC-L-IMC is properly connected to the power supply. Remove wires that connect to the touchpanel. Using a Phillips tip screwdriver, remove the enclosure cover and replace the fuse with an 8A, 250V, 1¼" x ¼", Time Lag fuse. Replace the cover and reconnect the wires to the touchpanel. Verify that the polarity between TPMC-L-IMC and the touchpanel is correct (+ to + and ­ to ­). Check the wiring between the TPMC-L-IMC and the touchpanel for shorts. 2. Return and Warranty Policies Merchandise Returns / Repair Service 1. No merchandise may be returned for credit, exchange, or service without prior authorization from CRESTRON. To obtain warranty service for CRESTRON products, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N. J, or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA. Return freight charges following repair of items under warranty shall be paid by CRESTRON, shipping by standard ground carrier. In the event repairs are found to be nonwarranty, return freight costs shall be paid by the purchaser. 3. CRESTRON Limited Warranty CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of three (3) years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one (1) year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered. This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. [. . . ] Windows is a registered trademark of Microsoft Corporation. Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation. PWR LED extinguishes after connecting to touchpanel. Incorrect wiring between TPMC-L-IMC and touchpanel. Further Inquiries If you cannot locate specific information or have questions after reviewing this sheet, please take advantage of Crestron's award winning customer service team by calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. For assistance in your local time zone, refer to the Crestron website (www. crestron. com) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron website to ask questions about Crestron products. [. . . ]